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Megan21
Level 1: Cadet

Removing Add On Data

I bought an extra 0.25GB of data last month. And this month I do not require it but it is still available and being charged. How do I go back to my normal data plan without the extra 0.25GB ??

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2 REPLIES 2
Level 23: Superhero

Re: Removing Add On Data

Can you not just follow the same process as you did for the increased plan but select the lower plan (if it's now available)

Cheers,
Dave

Support Team
Support Team

Re: Removing Add On Data

You can also contact our teams on 13 22 00 or via the online chat service at http://goo.gl/11oUE to have the additional data pack removed.ta  

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