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Level 1: Cadet

Sharing data allowance between devices

As part of my bundle I recieve 500MB data on a separate sim. Can I transfer this data allowance to my mobile phone? All the allowances are part of a same account/bill/bundle.

 

Thanks, Kate

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3 REPLIES 3
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Telstra (Retired)
Telstra (Retired)

Re: Sharing data allowance between devices

Hi Kate_

No you can't transfer the data to another service sorry. 

It's actually a Mobile Data service - so it has it's own Mobile Phone number - so the only way to use the data is by using that SIM card.

 

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Level 1: Cadet

Re: Sharing data allowance between devices

Thanks Steph, I assume the answer is the same for home wifi to my mobile service? 

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Telstra (Retired)
Telstra (Retired)

Re: Sharing data allowance between devices

Hi Kate_ 

Yes that's correct. 

Your Home Broadband usage can't be shared with other devices. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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