Level 1: Cadet

Telstra 24/7 app update error

Since your last update (August 2018) I can no longer see my data usage while overseas. This is a problem since the international day pass data is limited. Please correct as I have now been charged extra since I exceeded my daily limit. Thanks, cncinoz

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Support Team
Support Team

Re: Telstra 24/7 app update error

Hi @cncinoz,


Thanks for reaching out. Sorry to hear about the issues you've had with your day pass and app, I can understand your frustration.


Are you able to see your usage through MyAccount?


Please let me know.

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