Highlighted
steve_finlay
Level 3: Gumshoe

Top Up for Mobile Broadband

Answered
As a BigPond wireless customer am I eligible for the free data top up that is available to BigPond fixed customers?
1 ACCEPTED SOLUTION

Accepted Solutions
Level 20: Director
Accepted Solution

Re: Top Up for Mobile Broadband

Hi Steve_finlay,

 

The short answer is NO, the free data top up applies to Home Broadband on ADSL, Cable, Velocity and NBN technologies.

 

See: 

http://support.telstra.com.au/t5/Manage/Home-Broadband-Three-for-Free-Data-Top-Up/ta-p/398489

 

For Mobile devices you purchase a Data Pack - available in various sizes, but unfortunately they are not free

 

See:

https://www.telstra.com.au/mobile-phones/plans-and-rates/data-packs-australia

 

 

Please assist others by marking the post accordingly. If I've been of assistance please click the Kudos,
Palpatine has participated in Social Media accreditation through Telstra and has access to some enhanced support and escalation processes. Palpatine is not a Telstra employee and any posts or opinions are entirely his own.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 20: Director
Accepted Solution

Re: Top Up for Mobile Broadband

Hi Steve_finlay,

 

The short answer is NO, the free data top up applies to Home Broadband on ADSL, Cable, Velocity and NBN technologies.

 

See: 

http://support.telstra.com.au/t5/Manage/Home-Broadband-Three-for-Free-Data-Top-Up/ta-p/398489

 

For Mobile devices you purchase a Data Pack - available in various sizes, but unfortunately they are not free

 

See:

https://www.telstra.com.au/mobile-phones/plans-and-rates/data-packs-australia

 

 

Please assist others by marking the post accordingly. If I've been of assistance please click the Kudos,
Palpatine has participated in Social Media accreditation through Telstra and has access to some enhanced support and escalation processes. Palpatine is not a Telstra employee and any posts or opinions are entirely his own.

Telstra 24x7®

Keep tabs on your estimated usage with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now