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sranda81
Level 1: Cadet

Unmetered Usage

Is there a cap or limit to how much unmetered data you can use during a billing period. I watched a couple of hours of Foxtel Go on Monday, but when looking at the usage our unmetered is zero and the metered is very high.

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4 REPLIES 4
The-OG-Reece
Level 13: Super Sleuth

Re: Unmetered Usage

There's a similar post here (https://crowdsupport.telstra.com.au/t5/Data-Usage/Data-usage-and-Foxtel-Go/td-p/347569).  
Foxtel Go on a Telstra internet service is unmetered.  And to answer your question, no there is no cap for unmetered sites/services.

There's a list of other unmetered sites at https://www.telstra.com.au/support/category/broadband/manage/bigpond-unmetered-sites
And for guides on Telstra TV data usage https://www.telstra.com.au/support/category/entertainment/telstra-tv/understand-telstra-tv-data-use

I need IDDQD and IDKFA in real life.
sranda81
Level 1: Cadet

Re: Unmetered Usage

Thanks, but still not sure why my unmetered is zero for that particular day, when I know I used the foxtel go app?? 

Level 25: The Singularity
Level 25: The Singularity

Re: Unmetered Usage

Foxtel Go is unmetered on a Telstra Home Broadband (ADSL/Cable/NBN) connection.

 

It is metered on a mobile connection.

 

As your post would indicate that you were using it on your mobile, then it would be metered.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
sranda81
Level 1: Cadet

Re: Unmetered Usage

That was a mistake on my behalf - I have put this in the wrong category. I am definately using foxtel go through a broadband connection. It looks like there Telstra have made a classification error, however trying to get someone to fix it has been a nightmare.

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