Today I got an message from you guys saying I received 25gb bonus data, so I recharged because I was out of credit, but now the bonus 25gb has disappeared. I was really looking forward to using it. Is there any way that I can get it back?
I got the 25gb data bonus however when I ran out of my other data it did start using that, it instead used all of my credit. It is also still not letting me use the 25gb
25 gig is great but I only have two days left and then I have to recharge.Does this free 25 GB roll over with my next recharge? If not,its pretty pointless. Generous by pointless.
I've just updated my plan adding more data for my mobile phone on a 12 month contract. That data however only shows not on that phone. Previously I'd shared data between my mobile phone and mobile wifi. How do I now arrange the same data share aga ...
Hi i am writing in regards to a few of my friends now over the last few days have received messages from Telstra saying they have 25GB BONUS DATA in their Dats bank. now i am a loyal Telstra customer and i was wondering if this same thing will apply ...
Hi if you take out the Telstra Ultimate Plan $199 p/month with unlimited data and best available speeds, can you Wifi Hotspot from your iphone to Apple TV or screen mirror to your smart TV to watch Netflix without receiving a breach of fair use polic ...
Hi there, first time post so this might have been covered before. I have 3 mobile broadband devices (no internet coverage here) I spent 2.5 hours on chat support yesterday to try and set them to stop the data when they get to the limit as I'm tired o ...
Sorry if someone has posted this already or its written somewhere obvious. I changed my contract to a 12month sim only plan, $69. The plan has 30gb data plus a bonus 30gb data. My question is how long do I get the bonus data for? Is it just a mont ...
I used my mobile hotspot to my smart TV to try Netflix for the first time (we don't have home internet) and watched one (1) movie and it used just over 10gb from my databank. WHY? I was told and have read that it us around 1gb per hour to stream.
So my last bill was $109. It’s usually $99 if I go over my limit of 2GB and $89 if I don’t go over. Can you please tell me why it’s $10 extra? I definitely didn’t go over my data allowance twice, I have unlimited wifi at home and early use internet w ...
massive increase in Data use in 1 month on Samsung phone, 2.7Gb total for 7 months then 4GB last month and 2 GB last 6 days, no change in its use so what is happening?
Wow the best Monday ever. Early 8am shift and the only way to get through was my phone but thanks to the best network in the country while everyone was on their phone all I did was to put the headphones on and keep checking the phone every 5mins. Huge ...
I have 75gb of data on my Samsung S8 phone that I use to connect my laptop to the internet. With my plan if I exceed this Telstra automatically sends me 1gb for $10.To avoid excess data usage I went into my phone settings and manually set a data limi ...
If I wanted to be read standard Telstra policies, I can log on and read them myself on the website. I don’t need them “Parroted” to me by a Phillipines call centre operator. When I make the effort to wait 30 minutes on hold, I expect decent customer ...
Currently when you are going to go over your included data usage in a month, you can add additional data packs to your account. BUT.... they are added as monthly subscriptions, meaning that you will get charged both for this month and then the next m ...
Hi, I originally had used the free 6 month Apple Music offers. As I wanted to include my family and their own devices ( some not Telstra connected beyond home wifi) I thought when it ended I take up a family membership via my SEPARATE Apple ID instea ...
Understand Apple music is unmetered when streaming music on a telstra mobile. To be eligable for unmetered data when playing music - does it need to be billed via telstra or can I pay for apple music via apple and it still be unmetered on a telstra ...
