Mobiles & Tablets

Data Usage

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Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Mango3
Level 1: Cadet

How do I cancel the automatic extra data that gets charged to us if the kids go over the data allowance?

Anks1
Level 2: Rookie

Hi, I've searched the forum for this topic and found numerous archived threads but with no solutions that have worked for me. I've very recently joined telstra on a post paid plan and i'm noticing that my mobile data is being used when connected to w ...

Boother
Level 1: Cadet

I have several Telstra 4g portable WiFi dongles, we use them for business within the events industry. I've always suspected that we are our data usage is incorrectly recorded. Today I topped up my prepaid Wi-Fi device, $150 for 16gb, which should exp ...

Pedro141
Level 1: Cadet

Have a Samsung S7 and wish to view Foxtel in my caravan when away from home. What would be the best plan, without breaking the bank , to enable me watch say 2 hours of foxtel p.d.I am currently on Go Mobile Plan $70.Thanks

jturner19
Level 1: Cadet

Hi there, I’m in Italy at the moment and have just purchased a roaming pack for a day. I am subscribed to the AFL app. Just wondering if this is unmetered over here too?

my_alias
Level 2: Rookie

My account shows daily usage of over 300Mb, and I've reset my phone's usage meter a few times and tried to compare, but I never get more than 100Mb showing when I add up all the reported usage. Done the same over a week period to try and smooth any l ...

GavT
Level 1: Cadet

If I have a iPhone plan and an iPad plan on my account, how do I share the data?

HugoD
Level 1: Cadet

Day one of new data usage always comes up with 2gb already used. Check usage on 24/7 and it always has this. Any thoughts appreciated.

Gooberwilson
Level 1: Cadet

Nbn

Does any one know the nbn is always DROPPING out and Telstra has no solution?

my_alias
Level 2: Rookie

My account shows daily usage of over 300Mb, and I've reset my phone's usage meter a few times and tried to compare, but I never get more than 100Mb showing when I add up all the reported usage. Done the same over a week period to try and smooth any l ...

marco35
Level 1: Cadet

I have been told by Telstra staff that I can no longer use this feature. If I did Telstra would detect it and be able to disable my account. This is all to do with data sharing no longer allowed on the new plans. However, I spoke to another sales rep ...

Staceyhunt
Level 1: Cadet

Please cancel international roaming and international data pass for my mobile <removed for your privacy>

ssll90
Level 2: Rookie

Why has $5 per month data sharing been dropped from new mobile plans? What cost effective alternate plans are being offered?

Jiffy75
Level 1: Cadet

Hello. I had a "$40 Telstra Pre-Paid Extra" with some left over data in databank. I am going to recharge with a "$20 Telstra Pre-Paid Extra". Will I be able to access the left over data in the databank from the previous month once the $20 recharge fo ...

Frank9
Level 1: Cadet

on my online account it show my bill is overdue

shtuwang
Level 3: Gumshoe

Does the unused MB in the 200MB per day allowance roll over to the next day or does it expire ? and what about the automatic data top up of $10 per 500mb - how long do you have to use that data ?

Ffbd
Level 1: Cadet

Cannot see my account and check usage when logged in.
Can anyone help?

 

MEF01
Level 2: Rookie

Not strictly data usage but the closest board in the list that I could see.... How are texts charged with a pre-paid account? For example, I sent a text with 174 characters (includes spaces), pure text, and it was charged as 3 lots of 29 cents.  I ha ...

Francine
Level 2: Rookie

What is one doing if they average 200-300mb of data per day when... they say they’re very busy; they do not use social media at all & put their iPhone in the desk drawer all day...???

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Pedro141
Level 1: Cadet

Have a Samsung S7 and wish to view Foxtel in my caravan when away from home. What would be the best plan, without breaking the bank , to enable me watch say 2 hours of foxtel p.d.I am currently on Go Mobile Plan $70.Thanks

Basu
Level 1: Cadet

Wow the best Monday ever. Early 8am shift and the only way to get through was my phone but thanks to the best network in the country while everyone was on their phone all I did was to put the headphones on and keep checking the phone every 5mins.
Huge ...

Chikonwing
Level 1: Cadet

(Solved)

Jeff30
Level 1: Cadet

I have 75gb of data on my Samsung S8 phone that I use to connect my laptop to the internet. With my plan if I exceed this Telstra automatically sends me 1gb for $10.To avoid excess data usage I went into my phone settings and manually set a data limi ...

Slewis
Level 1: Cadet

Its false advertising! Doesn't work

shaneboorer
Level 1: Cadet

If I wanted to be read standard Telstra policies, I can log on and read them myself on the website. I don’t need them “Parroted” to me by a Phillipines call centre operator. When I make the effort to wait 30 minutes on hold, I expect decent customer ...

DO58
Level 1: Cadet

stuthom
Level 1: Cadet

Currently when you are going to go over your included data usage in a month, you can add additional data packs to your account. BUT.... they are added as monthly subscriptions, meaning that you will get charged both for this month and then the next m ...

Cannulator
Level 4: Private Eye

Hi, I originally had used the free 6 month Apple Music offers. As I wanted to include my family and their own devices ( some not Telstra connected beyond home wifi) I thought when it ended I take up a family membership via my SEPARATE Apple ID instea ...

Goodbye Excess Data Charges

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