I received the same email 6 times from Telstra regarding my plan details and all have the same 2 attachments. How can I confirm what plan was selected?
I recently got a new phone, and as the old one is pretty battered but still weatherproof plan to continue to use it as the GPS on my motorbike... but I don't really want a new account for it, and I'd prefer not to have to tether and drain the battery ...
I cannot access my data usage. I keep getting a message stating that it is unavailable at the moment and when I try to download a month I am receiving the same message. I know I can view it through the app but I am want to see the month of usage not ...
Confused about Data Add On Pack recently purchased. Are mobile calls to standard numbers within Australia included? My data usage away from home is minimal but calls aren't. Thanks for any help in answering this.
Hi, My 4G dongle device 'TP Prepaid 4GX WiFi Plus" has disappeared from my online account. Also when I turn it on and go to the recharge site my SIM# is not found. I know I haven;t used it for a while but I have it as a backup. It should not have dis ...
Gday I’m staying down in Gippsland for a month or so and are flying through my data as I don’t have my home internet. Telstra want to charge me an extra $55 for a pathetic 8gb added to my already overly priced plan.
Wow the best Monday ever. Early 8am shift and the only way to get through was my phone but thanks to the best network in the country while everyone was on their phone all I did was to put the headphones on and keep checking the phone every 5mins. Huge ...
I have 75gb of data on my Samsung S8 phone that I use to connect my laptop to the internet. With my plan if I exceed this Telstra automatically sends me 1gb for $10.To avoid excess data usage I went into my phone settings and manually set a data limi ...
If I wanted to be read standard Telstra policies, I can log on and read them myself on the website. I don’t need them “Parroted” to me by a Phillipines call centre operator. When I make the effort to wait 30 minutes on hold, I expect decent customer ...
Currently when you are going to go over your included data usage in a month, you can add additional data packs to your account. BUT.... they are added as monthly subscriptions, meaning that you will get charged both for this month and then the next m ...
Hi, I originally had used the free 6 month Apple Music offers. As I wanted to include my family and their own devices ( some not Telstra connected beyond home wifi) I thought when it ended I take up a family membership via my SEPARATE Apple ID instea ...
