Hi,I have no idea what board to upload this message to because none of the menu location options are even close to this Topic, so I hope it finds a good audience.I have searched this CrowdSupport and could not find the answer. I also when onto 24/7 c ...
Hi, I called Telstra, yesterday about a problem regarding having no internet and lack of usage from our house phone due to an outage where we spent 2 weeks without both internet and using the home phone. Even called Telstra 2 weeks ago about this pro ...
I have a Apple iPhone 11 Pro. If I was to subscribe Apple Music directly from Apple does it use any data to stream it through my Telstra mobile plan? Also if I was to get a family subscription from Apple can all services on my bill listen data free?
So im going over to Bali in May and ive been told the data roaming is expensive. I'm on a monthly plan what can I do so that I don't have that big bill when I get back
Made several complaints to telstra, LIED TO....!!!!!6 weeks to get some sort of outcome, then they slowed my data, can't talk to anyone in Australia. Some one out there should invent a device that anyone can hook to their computer / phone / device et ...
Can anyone tell me why I might be going over my data allowance when I’m using internet very rarely. I have 100Gb allowance as I’ve had for years. Recently relocated and had internet moved to new residence and a week and a half later I get an email te ...
HiI have a issue with my data last month and this month I'm on 20gb a month and massive amounts of data is being used somehow when I'm not using that amount, example my app on Telstra and on my phone app says I used 11.88gb of 20gb, I added up all t ...
notice complaints are removed but not reconciled, Telstra take them down after they comment and call that Resolved, what a joke crowd support is, when they run it. That's NOT support that's suppression
I have a Apple iPhone 11 Pro. If I was to subscribe Apple Music directly from Apple does it use any data to stream it through my Telstra mobile plan? Also if I was to get a family subscription from Apple can all services on my bill listen data free?
Is there anyway to put time limits on a teens phone (Samsung Galaxy note) accessing plan data? I have set the modem to stop his xbox and phone accessing wifi after 10pm but he can still use data and hotspot from phone -currently taking phone nightly ...
I don't use my phone much, just for a few calls, SMS, pics which I upload to dropbox. I'm on a small plan of 256MB and up until last month was almost always within that limit. Last month, I went over and was charged an extra $50 (more than the mont ...
I would like to know how much internet we are using each month your bills are not clear and make it very difficult for the reader to find this information out! Please could you help me! Many Thanks Rachael Eastham
I have just looked online at my data usage which shows 42 out of 50g used on my data only nighthawk plan, but have recieved an emaiil telling me I went over the 50g and have been charged an extra $10 for 1g - the stat usage is always higher on the ni ...
I am not that happy that I am getting charged excess data during my plan when new plans do not and have 4 times as much data as the same plan that I was locked into.i have 2 months to go on a 24 Month contract which I only get 15gb on, the same compa ...
I have upgraded to Samsung A70 but cannot activate the sim. Message I get is invalid order number. Checked it several times and what I enter is the correct number where can I get help with this please?
Hi, I called Telstra, yesterday about a problem regarding having no internet and lack of usage from our house phone due to an outage where we spent 2 weeks without both internet and using the home phone. Even called Telstra 2 weeks ago about this pro ...
So im going over to Bali in May and ive been told the data roaming is expensive. I'm on a monthly plan what can I do so that I don't have that big bill when I get back
notice complaints are removed but not reconciled, Telstra take them down after they comment and call that Resolved, what a joke crowd support is, when they run it. That's NOT support that's suppression
Last month and in previous months I had a 2GB data allowance. Now I see that I have a 32GB data allowance. Has there been a change in plans. I don't recall hearing about it.
Do I need to go into store to change my plan down to a small mobile plan at the end of the month when the $10 credit ends? (Please refer to notification of end of credit $10 email received)
Hi I would like to know why I am using data when my wifi mobile modem is turned off , my wifi on my other devices is turned off , I have been charged for 2 .1g of extra data used.also when I turn the mobile modem on it tells me I am unable to check m ...
