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eastham5
Level 1: Cadet

I would like to know how much internet we are using each month your bills are not clear and make it very difficult for the reader to find this information out! Please could you help me! Many Thanks Rachael Eastham 

Telstramuppets
Level 2: Rookie

Why am I being charged Data for streaming from my Apple Music account and why have I wasted 2 hours talking to three seperate Telstra consultants who could not understand such a simple question!?  

Red36
Level 2: Rookie

95 cents a day at 12.01 pm

Dduck2
Level 1: Cadet

I had a prepaid plan where I would use up to 6gb a month and when using my phone a lot maybe 12gb. I switched to post paid 60gb would not even last 20 days. On one particular day I apparently used 12gb whilst doing a 10hr day at work. This is equival ...

Donald8
Level 1: Cadet

$50 for new customers mobile phone plan. $60 for existing customers.  There is absolutely no benefit in being a loyal customer.  In fact it is a massive negative

dan1941
Level 2: Rookie

While on recent 1 week holiday with no other people living in our home and all computers turned off the the daily use was recorded as 2 GB on each of the seven days and yet day after return showed no usage when in fact there was some usage of the int ...

richards
Level 2: Rookie

Does anyone else have an issue with data use age being unable to load message “ try again technical issues “ it had been this way for the past 2 weeks 

Molly21
Level 1: Cadet

Im using a nighthawk modern and it seems to eating uo the data.  Where do i go to see whats using it all.  

Arko99
Level 1: Cadet

I recently noticed that I was using about 400mb of my 3g/4g data every morning when I am at home connected to my wifi. This charge appeared to be at 1am each morning. I called Telstra and they had no idea. Why is Telstra charging data when I'm connec ...

Valkor51
Level 1: Cadet

 For five days I was in hospital I was in hospital and all electronics were switched off yet I apparently was still consuming huge amounts of data. 

Red36
Level 2: Rookie

95 cents a day at 12.01 pm

dan1941
Level 2: Rookie

While on recent 1 week holiday with no other people living in our home and all computers turned off the the daily use was recorded as 2 GB on each of the seven days and yet day after return showed no usage when in fact there was some usage of the int ...

JNN
Level 1: Cadet

I have just looked online at my data usage which shows 42 out of 50g used on my data only nighthawk plan, but have recieved an emaiil telling me I went over the 50g and have been charged an extra $10 for 1g - the stat usage is always higher on the ni ...

hammo1000
Level 3: Gumshoe

I am not that happy that I am getting charged excess data during my plan when new plans do not and have 4 times as much data as the same plan that I was locked into.i have 2 months to go on a 24 Month contract which I only get 15gb on, the same compa ...

Roseken
Level 1: Cadet

I have upgraded to Samsung A70 but cannot activate the sim. Message I get is invalid order number. Checked it several times and what I enter is the correct number  where can I get help with this please?

ynotjohn
Level 2: Rookie

how can I obtain call records for the year?

jordie13
Level 2: Rookie

I have shared data between my phone and tablet, for the past 2 months I have been running out of data on my tablet only, can anyone explain this please 

Dvgh
Level 1: Cadet

i work overseas. How do i set up text messages to divert to another international number?

ASCLEO
Level 2: Rookie

What in hours of use does 3.49GB of Data give?

eastham5
Level 1: Cadet

I would like to know how much internet we are using each month your bills are not clear and make it very difficult for the reader to find this information out! Please could you help me! Many Thanks Rachael Eastham 

Dduck2
Level 1: Cadet

I had a prepaid plan where I would use up to 6gb a month and when using my phone a lot maybe 12gb. I switched to post paid 60gb would not even last 20 days. On one particular day I apparently used 12gb whilst doing a 10hr day at work. This is equival ...

Donald8
Level 1: Cadet

$50 for new customers mobile phone plan. $60 for existing customers.  There is absolutely no benefit in being a loyal customer.  In fact it is a massive negative

richards
Level 2: Rookie

Does anyone else have an issue with data use age being unable to load message “ try again technical issues “ it had been this way for the past 2 weeks 

Steve1211
Level 1: Cadet

So yesterday II was oblivious to the fact that my home internet had disconnected which meant I was using data on my phone.  Now normally that's fine because I would I get notifications or warnings at certain intervals of % of amount used. Well not ye ...

azelia81
Level 1: Cadet

It would be good in Telstra Tools for Small Business to have visibility regarding data sharing groups. Right now there is an alert that a service is part of a group, but no way to check which services are in which groups.  I also suspect the info reg ...

oz_dj_man
Level 1: Cadet

Gday I’m staying down in Gippsland for a month or so and are flying through my data as I don’t have my home internet. Telstra want to charge me an extra $55 for a pathetic 8gb added to my already overly priced plan.

What are some much cheaper alternat ...

Simon1987
Level 1: Cadet

Recent issue with mobile data running HAM and the fix.

*If you are experiencing a similar issue to the below, get onto it before the charges land and identify what is causing the usage, efficiency is key!*

What happened:

I’m on a 60GB plan and was recen ...

Basu
Level 1: Cadet

Wow the best Monday ever. Early 8am shift and the only way to get through was my phone but thanks to the best network in the country while everyone was on their phone all I did was to put the headphones on and keep checking the phone every 5mins.
Huge ...

Chikonwing
Level 1: Cadet

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