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Enif
Level 1: Cadet

Where can I find this on my bills (or anywhere for that matter)

DBigBear
Level 1: Cadet

I have a Apple iPhone 11 Pro. If I was to subscribe Apple Music directly from Apple does it use any data to stream it through my Telstra mobile plan? Also if I was to get a family subscription from Apple can all services on my bill listen data free?

Enif
Level 1: Cadet

How can I see my historical data usage?

Sin3
Level 1: Cadet

hello,i recharged my phone on the 17th and have had no access to the service I’ve paid for since. My receipt no is: 0152869805. I wanted to know if I could be refunded for this? I’ve already had to go through an emergency with no access to a phone as ...

Ollyz
Level 1: Cadet

Hi, I have just purchased the Telstra Prepaid 4GX wifi Pro modem and it does not show the data usage on the screen. I have read as many of the previous comments regarding this issue on previous posts and tried everything mentioned. The sim is activat ...

Green888
Level 1: Cadet

‎2019-12-09 03:34 PMRe: Telstra MR1100 Nighthawk Data Usage Problems.Telstra made some changes on their data usage server and broke the data usage display on M1. We are testing a fix for this issue and will have it addressd soon in the next couple of ...

Jennnnay
Level 1: Cadet

Can anyone explain to me how to get a detailed report of home data usage that includes the time of day its being used?? I cant for the life of me figure out why our data usage is so high.... telstra is saying ive used 97GB in 14 days and my phone is ...

John19911
Level 1: Cadet

Hey I'm really stuck in an emergency is there anyone  that could please help me out with a $5 add on for data, <Removed for Privacy> IV been offered a job on the mines and have to send some emails back to them by the morning, could anyone please help ...

Shelz1
Level 1: Cadet

Hello, Please help. I have mobile wifi which suddenly stopped working. It advised of no data.   This shows on my acct page:   Why does it show in date data yet I can’t use it? Pleeeease explain.   Thank you [edited for privacy]

RickFord
Level 1: Cadet

I am using Internet Explorer 11 and it does not let me see *MY ACCOUNT* page - comes up BLANK ...... but it works with Chrome on my sons computer ..... Any chance you can adjust your settings to let IE users access Telstra data ??????

zoek222
Level 2: Rookie

My nighthawk mr1100 only have"Detecting services" displayed in one window. The other tells me myNetwork name and password.  No data or number of devices connected . I can connect but connection known to drop- out occasionally. H E L P 

Halo1
Level 1: Cadet

I don't use my phone much, just for a few calls, SMS, pics which I upload to dropbox.  I'm on a small plan of 256MB and up until last month was almost always within that limit.  Last month, I went over and was charged an extra $50 (more than the mont ...

Red36
Level 2: Rookie

95 cents a day at 12.01 pm

dan1941
Level 2: Rookie

While on recent 1 week holiday with no other people living in our home and all computers turned off the the daily use was recorded as 2 GB on each of the seven days and yet day after return showed no usage when in fact there was some usage of the int ...

JNN
Level 1: Cadet

I have just looked online at my data usage which shows 42 out of 50g used on my data only nighthawk plan, but have recieved an emaiil telling me I went over the 50g and have been charged an extra $10 for 1g - the stat usage is always higher on the ni ...

hammo1000
Level 3: Gumshoe

I am not that happy that I am getting charged excess data during my plan when new plans do not and have 4 times as much data as the same plan that I was locked into.i have 2 months to go on a 24 Month contract which I only get 15gb on, the same compa ...

Roseken
Level 1: Cadet

I have upgraded to Samsung A70 but cannot activate the sim. Message I get is invalid order number. Checked it several times and what I enter is the correct number  where can I get help with this please?

ynotjohn
Level 2: Rookie

how can I obtain call records for the year?

jordie13
Level 2: Rookie

I have shared data between my phone and tablet, for the past 2 months I have been running out of data on my tablet only, can anyone explain this please 

Enif
Level 1: Cadet

How can I see my historical data usage?

Green888
Level 1: Cadet

‎2019-12-09 03:34 PMRe: Telstra MR1100 Nighthawk Data Usage Problems.Telstra made some changes on their data usage server and broke the data usage display on M1. We are testing a fix for this issue and will have it addressd soon in the next couple of ...

Shelz1
Level 1: Cadet

Hello, Please help. I have mobile wifi which suddenly stopped working. It advised of no data.   This shows on my acct page:   Why does it show in date data yet I can’t use it? Pleeeease explain.   Thank you [edited for privacy]

PeterOram
Level 2: Rookie

I am trying to activate/add/turn on some sort of Telstra parental restrictions for an iPhone 8. (I already know about Apple's iOS ScreenTime - I do not need assistance with iOS ScreenTime.)I can't set up Mobile Protect through the Telstra 24/7 app, a ...

timothyj
Level 1: Cadet

Hi this billing month (ended yesterday) I was approaching data use limit so I started closely monitoring data use per device recording. I noted significant (up to 10X) difference in what the device said was being consumed to what Telstra reported. Wh ...

Dduck2
Level 1: Cadet

I had a prepaid plan where I would use up to 6gb a month and when using my phone a lot maybe 12gb. I switched to post paid 60gb would not even last 20 days. On one particular day I apparently used 12gb whilst doing a 10hr day at work. This is equival ...

Donald8
Level 1: Cadet

$50 for new customers mobile phone plan. $60 for existing customers.  There is absolutely no benefit in being a loyal customer.  In fact it is a massive negative

Steve1211
Level 1: Cadet

So yesterday II was oblivious to the fact that my home internet had disconnected which meant I was using data on my phone.  Now normally that's fine because I would I get notifications or warnings at certain intervals of % of amount used. Well not ye ...

azelia81
Level 1: Cadet

It would be good in Telstra Tools for Small Business to have visibility regarding data sharing groups. Right now there is an alert that a service is part of a group, but no way to check which services are in which groups.  I also suspect the info reg ...

oz_dj_man
Level 1: Cadet

Gday I’m staying down in Gippsland for a month or so and are flying through my data as I don’t have my home internet. Telstra want to charge me an extra $55 for a pathetic 8gb added to my already overly priced plan.

What are some much cheaper alternat ...

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