CrowdSupport®
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Level 1: Cadet

data usage

can you confirm that foxtel go is not metered on my bigpond account.  i note i have used have my data usage but all i have done is installled some app updates, viewed some tv and bought some albums via the app store. dies this use up  half my data allowance?

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Telstra (Retired)
Telstra (Retired)

Re: data usage

Hi padraig, 

Foxtel GO is unmetered for BigPond customers. 

However it is important to ensure that you are using it on a BigPond service. 

We do now have Telstra Mobile Broadband services, as well as BigPond Mobile Broadband services, and the service is not unmetered for Telstra Mobile Broadband services. 

Plus you do need to make sure that you are connected to your BigPond service at the time of watching Foxtel Go. If you have a Foxtel GO service & BigPond service, but you are watching it on your 3G or 4G connection on your Mobile, then you'll still incur usage.

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