CrowdSupport®
Geoff60
Level 1: Cadet

excess data download

Ihave just started a new billing cycle as of today 16/11/2017.  Immediately after connecting my 4G Advanced modem it is showing 10%.  There is a shared data with other mobile units but there is virtually no useage shown.  Can some one give somw advice thanks.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: excess data download

Hi Geoff60 

 

To have this further investigated, you are best to speak with our 24x7 Billing Live Chat team  http://tel.st/hsc3 as they have access to your account and therefore can look into this for you. 

 

Kind Regards

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