ravlal
Level 1: Cadet

suspend data on child's phone temporarily

Hi there,

Is there an option on my telstra account where I can temporarily turn off my child's data until the end of the billing cycle as they have exceeded it and I don't want to pay extra.

Thanks

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: suspend data on child's phone temporarily

No. You'll have to grab their phone and go in to setting to either turn off mobile data, or the better way is to set the limit on the phone so that it can only use a certain amount.

 

Settings->Data Usage->Set mobile data limit.

 

Just remember to set the start date of you billing cycle to the right date.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Telstra 24x7®

Keep tabs on your estimated usage with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now