Where customers answer questions and share ideas about our products and services

Reply
Level 1: Cadet
Posts: 1
Registered: ‎01-01-2017
0 Kudos

turn credit to data?

I have a prepaid telstra 4G wfi device. There is only a small amount of data left but still have $160 credit? There is still a long time before either expire. How does this happen and what can I do with this credit?  Can I use it to purchase data?

Level 24: Supreme Being
Level 24: Supreme Being
Posts: 8,655
Registered: ‎09-06-2014
0 Kudos

Re: turn credit to data?

generally the credit would be used towards data after the data allowance has been depleted however on most offers the credit is charged at $2 per MB so $160 credit wouldn't go overly far...
----------
Helpful Links
Having Net Issues - Try the online troubleshooting tool | Outage in your area? - Check the Service Status page
Help with an account issue? - LiveChat 24x7 support   | View Usage, Bills and more - Check it out on MyAccount

----------
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can. Peace out