Hi All,
We are excited to be launching the first Device Insider for 2018. If your new to the Device Insider, we have two members from our Brains Trust program who will be getting their hands on the new Samsung Galaxy S9 as well as the Samsung Galaxy S9+, who over the coming weeks will be posting in-depth reviews of each device as they have a chance to use them in their day to day lives.
This time around we have given the devices to @ForensicsGuru and @cf4 to review.
Watch this space for imminent un-boxing and updates on the ins and outs of both phones.
Please post below if you'd like the reviewer to keep anything particular in mind when they're writing about their first impressions or anything else you may be wondering about the devices.
You can find out more about the Samsung Galaxy S9 and the Samsung Galaxy S9+ on our website.
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OK, let's start the journey...
First, an addition to my standard disclaimer (see bottom of my post): "I have been given Samsung Galaxy S9 by Telstra free of charge to review. The comments expressed here reflect my user experience and my personal opinion." It has not arrived yet, but I am excited enough to make the first post...
I have been an iPhone user since iPhone 4... It was not my own choice, it was choice of my employer at that time... Since then, I progressed to iPhone 8+ which is my own device now... Why? I have purchased many applications through all those years, and whenever I was thinking about jumping the ship, I realised it would cost me some extra money... Personally, I was never fan of anything with the (half eaten) Apple logo... But that's another story, and BTW, I cannot complain about the iPhone 8+ at all...
So, stay tuned for the next installment - unpacking the new toy... Since I received the news about being selected to review this device, I have read all the available reviews (both the good and the bad!), and I am really looking forward to forming my own opinion about this... I'll be looking not only at the device itself, but I will try to evaluate how hard it would be to move from iOS (Apple) to Android (Google)...
FG
DISCLAIMER: I have been given a Samsung Galaxy S9 by Telstra free of charge to review. The comments expressed by me reflect my user experience and personal opinion.
My previous phone was a Lumia 950 XL. My last Android phone was the Nexus 4 so it will be interesting to see how far Android has advanced in the last 5 years.
Unboxing
On opening the box I was delighted to discover that among the accessories was a USB C to USB A adaptor for connecting USB drives to phone. There was also a USB C Male to USB A male cable for connecting phone to PC and connecting phone to USB Charger.
The phone was protected in the box with a soft protective caser which can be use as a protective case. A case is essential as the shiny body attracts finger prints and scratches.
This is the full list of items in the box.
Below are Pictures of the Packaging included accessories and documentation.
Quick Start Guide page 1 and 2
Quick Start Guide page 3 and 4
Setup
Setup is fairly easy
I installed a Nano SIM and Micro SD card first. I found it very fiddly getting the SIM and Micro SD card to sit in the tray.
Next charging battery took 50 minutes to charge the phone from 69% to full charge.
Connecting to WiFi Network, signing into Google and restoring backup Apps and Data from another device took about an hour including updating pre-installed apps.
While apps were being installed and apps updated I was taken to the “Protect your phone” screen. See image below. All the selections are self-explanatory except for Intelligent Scan.
Intelligent Scan is a combination of Face recognition and Iris Scanner. It first scans your face. If that fails to unlock the phone, the device then checks your irises. If both fail, Intelligent Scan will try to authenticate your identity using a combination of the two.
I elected to set up “Finger Print Scanner” which was easy to do using the online instructions.
A Pattern Pin or password must also be set up.
If you need to change protection mode go to Setting menu and then go to Lock screen and security
After setting up protection there is a prompt to set up a Samsung account which I skipped.
Everything went smoothly apart from the time zone setting which although set to auto was set to a time zone in the US. This was rectified by going to Settings > General management > Date and time.
Shortly after setting up the phone I was prompted to download and install a 500 Mbyte system update this only took 20 minutes compared to an hour on the Windows phone. Most of this time was still able to use phone.
In my next post I will be reviewing the camera. I will either examining the camera interface and settings and posting a few sample pictures of photos taken using the Galaxy S9 and as a comparison using my Lumia 950XL. With S9 wide aperture F1.5 and variable aperture I am expecting to see some great pictures especially in low light conditions.
I picked my S9+ up from the Telstra Shop in Traralgon today (Thanks guys, great customer service). So, yes, this is not a Telstra sponsored post, it is my personal phone and purely my personal opinion.
Upgraded after my 12 months was up on my Galaxy S8 purely because of the camera on my daughter's S9. Haven't taken too many shots yet as I'm still setting up my apps and getting connected to all my other devices, but if they come out like this one (had to crop it because the filesize is too large for Crowdsupport), then I'm going to have lots of fun with this.
Looks like it's going to be a clear night tonight down our way, so I'm getting the tripod with selfie stick attached and I'm chasing the Milky Way.
If anyone wants to have a look at the originals that I have taken, go to http://reviews.bakerweb.id.au/gallery and take a squiz.
For those of us who live in weak signal areas and those of us who have hearing issues, It would be very appreciated and very useful if the tests included the phones reception in strong and weak signal areas.
As you don't have access to a shielded room, a biscuit tin can be sufficient, or a concrete stairway in a muti storey building.
Also, how you hear it and how the other side also does. How loud is the ringer in noisy environments?
Is the reception in poor areas affected by where you hold the phone eg over the antenna. Many of us have hearing deficits.
Do the diversions work as does the ability to both use call waiting and do a status check as whether call waiting is active. eg *43# on, #43# off and status *#43#.
Is there somewhere to connect a Lanyard? Do all the menu functions work correctly.
How does it work to your ear, how does it work on speaker, and with the cable earpiece/mic provided.
As it's primarily a phone, and many of us have to use our phones in weak signal areas, such tests would be most appreciated.
Many thanks indeed
@ProfessorPhone wrote:For those of us who live in weak signal areas and those of us who have hearing issues, It would be very appreciated and very useful if the tests included the phones reception in strong and weak signal areas.
As you don't have access to a shielded room, a biscuit tin can be sufficient, or a concrete stairway in a muti storey building.
Also, how you hear it and how the other side also does. How loud is the ringer in noisy environments?
Is the reception in poor areas affected by where you hold the phone eg over the antenna. Many of us have hearing deficits.
Do the diversions work as does the ability to both use call waiting and do a status check as whether call waiting is active. eg *43# on, #43# off and status *#43#.
Is there somewhere to connect a Lanyard? Do all the menu functions work correctly.
How does it work to your ear, how does it work on speaker, and with the cable earpiece/mic provided.
As it's primarily a phone, and many of us have to use our phones in weak signal areas, such tests would be most appreciated.
Many thanks indeed
I am evaluating S9+... But I am afraid I won't be able to do most of what you are asking for because:
An update on the reception. Just completed my daily trek from Morwell to Melbourne via VLine train and I only lost reception for 30 seconds of the entire journey (through a cutting in the Haunted Hills where everybody loses reception).
That puts the S9+'s performance as better than the S8+ and on par with the HTC U11.
In this post I will review the phones camera and review the rest of the phone in my next post. I did this because a lot of people will be buying the phone based on the camera alone although it does have a lot of good features.
Camera Interface
Rear Camera has the following operating modes.
The last two modes are not available by default. To enable these modes go to Camera settings > Edit camera modes > Shooting Modes > Rear Camera >
To launch the Camera App tap the Camera app icon or quickly double press the power button
By default the camera will open in Auto Mode (See image below)
In auto mode taking a picture or recording video is just matter of aiming the camera and pressing the capture or record button. There was virtually no delay between aiming the camera, pressing the button and the camera taking the picture or starting to record.
The only setting available in Auto Mode is exposure which can be set by swiping left or right at the bottom of image in portrait mode and right hand side of the image in landscape mode.
A continuous burst of images can be taken by pressing and holding the camera button These images are saved as a series of individual photos or a motion GIF.
Image of Camera in Pro Mode Iso Control selected
In Pro Mode you have full control over the camera.
These are the settings available in Pro Mode
In practice I found it almost impossible to use pro mode due to the short period of time that the activated control was displayed and also over sensitivity of the selfie vertical swipe gesture, The slightest vertical movement of the finger on the screen and the camera switches from the rear to the front camera.
Image of of camera app in Super Slow Mo mode
In Super Slow Mode has two modes auto and manual. In auto just aim the camera and press the record button. Normal 720P video at 30 fps is recorded until motion is detected the camera then records at 960 fps for 0.2 second after 0.2 seconds the camera continues recording at 30 fps until motion is detected and then records another clip of Super Slow Mo video.. The camera will continue to do this until the stop button is pressed. In manual mode tapping the Record button captures a short Super Slow Mode Clip.
Image of the Super Slow Mo Video Editor.
Below are the settings for the camera app. These settings are divided into Rear Camera, Front Camera and Common settings.
Rear Camera Video resolutions and Photo sizes supported
Front Camera Picture sizes and Video resolutions supported
Camera Samples
All the pictures have been taken without the assistance of tripod. The full size images have been reduced in size. Could not post full sized images due to limitations of this site.
The following photos have been taken at night.
Galaxy S9
Lumia 950 XL
Galaxy S9 Cropped
Lumia 950 XL Cropped
Galaxy S9
Lumia 950 XL
Galaxy S9 Cropped
Lumia 950 XL Cropped
Following photos were taken on sunny day
Galaxy S9
Lumia 950 XL
Galaxy S9 Cropped
Lumia 950 XL Cropped
Galaxy S9
Lumia 950 XL
Galaxy S9 Cropped
Lumia 950 XL Cropped
The following picture was taken at night using flash
Galaxy S9
Galaxy S9 Cropped
Below is a Super Slow Mo clip sample.
Camera Conclusion
If you are looking for phone with a good camera this is the phone to get
.
The only criticisms I have with the camera are:
The camera takes very good photos in both low light and normal sunshine. The pictures are sharp with few artifacts and have a high dynamic range. In low light conditions there was a huge difference in the quality of the Galaxy S9 and those taken by the 950XL
In the next post I will review the rest of the phone
Really nice detail and information there @cf4
-Chris
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OMG!!! @cf4, how am I going to match this??? Your review is so detailed...
And to all, my apologies... Something brownish hit the fan at work, and I have been working 24/7 to fix it... Playing with my S9+, but unable to write it down at the moment...
And as a spoiler - there is love and hate relationship already... Many things that I love compared to my iPhone 8+ and at the same moment many things I hate compared to it... Looks like my ideal solution right now would be to have both at the same moment...
The first impression
First, please see my signature for the disclaimer. Just for the clarity. I have received Samsung S9+ for free from Telstra to review and the opinions expressed below are my own.
I am bit late due to work commitments…
I am going to piggyback on @cf4 “Unboxing” post (https://crowdsupport.telstra.com.au/t5/Device-Insider-Product-Reviews/Mobile-Insider-Samsung-Galaxy-...) here.
I have found the packaging very similar to what I have got from Apple iPhone 8+ (contracted from Telstra personally, although, I have been on company paid contracts between 2001 and 20014) that I am currently using. Due to all sorts of circumstances, I have never ever used Android based mobile phone before and was always using Apple iOS based phones (I had a short experience with Microsoft Windows 10 based mobile phone, but that was so short it is nearly not worth mentioning). Because I need to be on call and depend heavily on what is working on my current iPhone, I decided to test based on a new user and got new prepaid SIM card for this. So, in my review, I will not be transferring anything from the existing phone to the new one.
Out of the box, everything was clear, except the headphones… Without “Googling” I was not able to ascertain, which earbud was right, and which one was left… At my age of 57, my eyesight was not good enough to see L & R on them… Neither was my wife who still has 20/20 vision… I think the marking should be better. iPhone headphones are white and use black characters on white earphones – using black indented characters on black earphones did not work for me… Sorry… Additionally, I really hate earphones, that require soft attachments. In my opinion, if I was going to rate, it would be:
But hey, at least there is a separate connector to connect the earphones, unlike the iPhone 8+.
Being IT professional, I did what they always do – tried to set up without ever reading any manual etc… It was sort of straightforward, though, convoluted… Why do I need to set up Google and Samsung accounts? OK, I already had a google account, so that was simple… Anyway… After initial setup, I reset to factory and tried to avoid all the “suckers” … Didn’t sign for either Google not Samsung… Guess what – you don’t get much… Updates do not work etc… Guess what again – it is the same with Apple… To get a full functionality, you have to give away your precious personal details (did I mention before I work in the field of forensic computing?) …
I have to admit, that I am impressed with this phone so far…
The initial set up was fairly similar to what @cf4 experienced. Fairly straightforward, eating good chunk of data allowance from the new prepaid account etc.
What I like and do not like…
First, please see my signature for the disclaimer. Just for the clarity. I have received Samsung S9+ for free from Telstra to review and the opinions expressed below are my own.
So, this post is about things that I instantly like and do not like.
Let’s go for likes first:
Unfortunately, there are some dislikes too:
Well, I thought there will be more dislikes than likes initially, but after all, it looks there are more likes…Although this is not exhaustible – I am yet to go and try to do things like managing my VMware farm, do SSH connections through “jump hosts” using key only authentication (yes, I know this depends on quality of apps) and some other things I do on my iPhone (or iPad) currently…
There are also things that I am not sure if I like or dislike – many apps that I do use have slightly different user interface on iOS and Android… I am not sure which one I like more… Microsoft Office Apps for example, I am leaning towards Android way as it looks more like the desktop…
Stay tuned for the next instalment…
@ForensicsGuru
Isn't one tap on the recent apps button easier than pressing home button twice?
I found the fingerprint sensor location on the S8+ (to the side of the camera) was a much better location than the S9+. On the S8+, my finger was naturally in that position as it is where your finger tends to sit (off centre) to support the phone. The sensor below the camera is just awkward for me.
I think you'll find that the hard case will actually make it easier to find the fingerprint sensor as you get a bit of a guide from the case (at least that's what I've found with my daughter's S9 and Otterbox Defender case combination - great case btw, I'm very happy with it). I haven't got a case for my S9+ yet, I really should order it.
The Samsung Health app is great, I've been using it for a few years to keep track of my blood sugar and blood pressure. It also acts as a pretty good pedometer, so you can keep an eye on how much walking (or how lazy you've been) you have been doing.
I have had Bixby for just over a year and I still don't use it. I'm still an "OK Google" person. I'm sure Bixby will mature into something useful eventually, but for now it's more of a hinderance.
And finally, a tip on the camera on the S9+. With the 2 cameras on the back, to switch between the 2, you will notice a number 1 (or 2) on the screen. If you tap it, it switches between the 2 lenses. Not intuitive at first glance (took me about 90 seconds to figure it out), but quite a simple control. Defintely give PRO mode a go. If you want great looking photos without having to do editing on a computer, try it out. Also, the Live Focus feature works very well (see below). They are the same shot taken at the same time with different lenses.
Closeup
Wide Angle
@cf4 wrote:@ForensicsGuru
Isn't one tap on the recent apps button easier than pressing home button twice?
It absolutely is, but the habit is too strong - I always go for the middle and double tap before realizing there is another one to use 😁
Just use it to record blood sugar and blood pressure (can be connected to compatible devices to automatically upload readings).
It does measure heart rate and Oxygen Saturation though.
Mobile and WiFi data performance
First, please see my signature for the disclaimer. Just for the clarity. I have received Samsung S9+ for free from Telstra to review and the opinions expressed below are my own.
So, this post is about some data performance. Being IT professional, I realise that unless I test against specially set up test-bed, it is not going to be ever 100% reliable. For that reason, I have spent lots of time testing – at my home, at my workplace and in Hobart CBD (mobile only as yet). I have been using Ookla Speedtest and Telstra Dashboard for some of the testing. I tried testing against different targets and I did run both devices at the same moment as well as separately.
Interestingly, I also found that https://speedtest.telstra.com/ gives slightly better results than http://www.speedtest.net/ against exactly same servers, particularly on upload… However, as I said before; these tests are highly susceptible to load variations etc.
Next, I am going to do some speed testing on my work network where I am often getting some “insane” speeds – I have access to AARNet backbone! Stay tuned!
Camera
First, please see my signature for the disclaimer. Just for the clarity. I have received Samsung S9+ for free from Telstra to review and the opinions expressed below are my own.
Yes, the camera in this device is impressive and I would recommend and support most reviews that I found on-line. However, my household owns two high end Nikon DSLRs plus one high end big format film camera plus all the equipment to produce black and white prints. That’s what we use for our “serious” photography for which unfortunately we do not have enough time… Our mobiles are only seldomly used for selfies (being in our mid-fifties, we are not into it at all) and few quick holiday snapshots.
So, just a few generic points:
But to be honest, if I was not spoiled, I would probably rate the camera very high… The pictures I got out of it are brilliant and the range of features (see other posts) is incredible!!!
Then, to be fair – the fact that the Gallery App does not have a “trash bin” is so disappointing that I am not going into further evaluation… Just got burned myself – deleted picture that I wanted to keep… (And, yes, I do know about cloud backup etc – but I often travel overseas where I do not wish spend fortunes on mobile backup…).
DISCLAIMER: I have been given a Samsung Galaxy S9 by Telstra free of charge to review. The comments expressed by me reflect my user experience and personal opinion.
In this post I will be reviewing the following on the Galaxy S9
Call quality:
During calls the speech is loud and clear both when using the earphone and when using the speaker. Speech was still clear in noisy environments. The ringer is load and easily heard in a noisy environment.
The included earphone produced loud and clear speech during voice calls.
The speech quality in the send direction is also good.
Both call diversions and call waiting work
Cellular Network performance:
Cellular performance was good. Even in areas shown as 3G only on Telstra’s coverage map the phone still connected to 4G at speeds of 8.5 Mbps down and 5.6 Mbps up. The position of my hand on the phone had no effect on reception.
In my local area cellular data speed varied between 38 -87 Mbps down and 10 – 39 Mbps up.
Display
The Galaxy S9 has the best display I have come across. The colours just seem to pop out of the screen. The edges of the screen are curved which makes it possible to view the display from very low angles. There is only a slight de-saturation of the colours when the screen is viewed from very low angles. I did not notice any colour shift. The screen is bright and even in direct sunlight the display is clearly legible. There is good dynamic range the blacks appear black not grey.
Screen brightness can be manually adjusted to suit your needs. The screen will then automatically adjust to suit the lighting conditions. In my opinion the auto adjustment was too aggressive dimming the screen too much in dark conditions and increasing screen brightness too much in bright light conditions.
There is an option to filter out blue light either manually or using a timer
The screen native resolution is 2960 X 1140 (WQHD), this can be changed to 2220 X 1080 (FHD+) or 1440 X 720 (HD+). By default screen resolution is set to FHD+. In practice I found no difference between WQHD and HD+ so I set the screen to HD+ to conserve battery. (Setting > Display > Screen Resolution).
Phone Features
User Interface:
The phone operating system is Android Version 8.0.0 with Samsung Experience version 9.0 installed on top of it. I found the user interface easy to navigate and a big improvement over earlier Android versions.
A couple of differences I have noticed are:
The normal Android long press of recent apps button to initiate split screen mode can be enabled by going to Settings > Display > Navigation bar > Long press home button
Lock Screen
By default the lock screen is always on. I switched this off and halved the battery drain in sleep mode.
(Settings > Lock Screen and Security)
Emergency phone calls can be made by dragging the phone icon towards center of screen and the camera app can be opened by dragging the camera icon towards the center of screen.
Samsung Apps
Samsung has preinstalled some of its own apps. There is even a Samsung store app. Some of the apps are duplicates of the Google preinstalled apps and some of the others require a Samsung account. A good thing about the Samsung apps compared to Google pre-installed apps is they can all be uninstalled except for the “Galaxy Apps” which is the Samsung store
These are the apps I found most useful
Connectivity:
Wifi
The range of the 2.4 GHz band is only average topping out at 30 meters.
The 5 GHz WiFi band had a range of about 20 meters.
I noticed the strength of the WiFi signal depended on orientation of the phone. There is a10 dB increase in WiFi signal when phone body is parallel to WiFi source compared to when phone is head on to the source.
My internet connection tops out at 36/12 Mbps. Speed test using Home dashboard app returned bandwidth and speed results of 450, 36/12 (5GHz) and 116, 33/12 (2.4 GHz).
A speed test at the local library returned speeds of 180 Mbps down and 102 Mbps up using the 2.4 GHz WiFi band..
Battery
The battery is quick to charge. From 32% to 82% took only 44 minutes and it took another 30 minutes to fully charge the phone
.
I was initially disappointed with battery performance especially in sleep mode, fortunately there are plenty of settings that can be tweaked to conserve power. By tweaking these settings the phone lasted almost 48 hours without recharging.
These are the settings I tweaked.
These are the results the phone achieved doing the following tasks:
GPS
The GPS is accurate and quick
The main problems I have with GPS are:
Items 1 and 2 are common problems with all Android devices and were one of the main reasons I switched from Android to Windows phones. There are third party apps such as “Here We Go” that allow the phone’s GPS to be used offline but there are still the annoying pop ups when connecting to WiFi.
If Location services are disabled by toggling the Location switch to off in the Quick Access settings Draw and an App is opened that requires location services there will be a pop up asking if you agree to enable Location services. If you agree the location services will be turned on and set to High Accuracy instead of the previous Phone only mode. Google only reveals this if the down arrow is tapped to reveal extra details.
Performance
I found the performance of the phone was very good.
The phone only took 5 seconds to power off and 50 seconds to power back on.
Apps and Web pages opened quickly.
The only problem I noticed is when viewing videos in the Stan app and apps were being updated in the background. Every time an up was installed the video paused for a few seconds. This happens on all my android devices and only happens when viewing videos in the Stan app. It does not happen on the Windows Phone.
Summing Up
The Samsung Galaxy S9 is an excellent phone. There are only a few things I disliked about the phone but there are many excellent features that I liked about the phone
What I didn’t like
What I liked
I wanted to make one more post before @TommyR does recap and closes this thread.
I would like to acknowledge that @cf4 did much better job than I did. It is amazing how thorough his review is and how much detail he posted here... I've seen other reviews at very reputable sites (and here too) and they should all learn from you, mate! Well done!!!
I have had one of the busiest periods ever at my work during this period, so I did not have as much time to play with it as I would like to. So I concentrated on "getting to know Android and Samsung" and finding out differences between that and Apple iOS.
So, I'll try to do quick re-cap in dot points, in no particular order of importance and mix of pluses and minuses:
So the jury is still deliberating... I have iPhone 8+ on lease until October 2019, with an option to replace it in October 2018. iPhone X lost fingerprint that I like and has only facial/retina recognition that I don't trust as yet (same for this Samsung - did not even test it). There are things telling me "move from Apple" and there are things telling me "stay with what you know"...
It is similar to my computers. I grew up on mid/mainframes. Then I moved to Novel Netware SysAdmin and was later forced to Windows AD. I also used to administer Sun Solaris and nowadays I am doing RHEL and Ubuntu (mostly on VMWare)... And, of course KALI!!! If you don't know that one, please look at it!
BTW, I think that W10 is best ever OS for desktops/laptops... (I am ready to be stoned for that...) I used to swear on MacAfee, I hate it now... Oh did I mention I am 57!!! and that I have been working with computers in various roles since 1985? Yes, that's me...
Anyway, it has been enjoyable time... I still have 7 more days on the prepaid I got for the review and then... Not sure... I'm tempted to sell it - my wife is lofi user and it would be overkill for her... I am on contract (see above)…
Finally, I would like to once again acknowledge that : "I have been given this Samsung Galaxy S9+ by Telstra free of charge to review. The comments expressed here reflect my user experience and my personal opinion." I would like to thank Telstra and BrainTrust for this opportunity and I hope I will be able to contribute to this fantastic community in the future. I am aware that I am sometimes "straightforward" and "blunt" in my responses (being recently reprimanded for one post), but that's me - always honest and fair to the point where it can offend... You cannot teach this dog new tricks!!!
Cheers
FG
PS: I am happy to answer any questions - just PM me!!!
Since my last post there has been a system update.
"Build Number : G960FXXS1ARD1
Android version : Oreo(Android 8.0.0)
Release Date : 2018-05-02"
After this update the annoying pop ups requesting "Location Settings" be change to high accuracy that popped up every time the phone connects to WiFi have disappeared.
Still can't use Geo tagging in camera app and Google still tries to change "Location Settings" to high accuracy.
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Avoid queuing up and never worry about late fees again.
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