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Level 4: Private Eye

Door Sensor working but saying Device removed in activity listing

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I have two door sensors, one on front door and one on back door, which have been working flawlessly since I installed them 5 days ago.

 

Just noticed in activities listing that the back door sensor is showing following entries

 

Back Door

Closed 7:40am

 

Device Removed

Closed 7:40am

 

Back Door 

Open 7:40am

 

Device Removed 

Open 7:40am

 

 

Any ideas why it is recording these "Device Removed" entries ??

 

Cheers

Brett

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Door Sensor working but saying Device removed in activity listing

Hi @brettski68,

 

Can you please send me a private message with your account details? 

 

I'll talk to the IT team and see if they have experinced this issue before. 

 

Regards,

Nathan 

View solution in original post

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1 REPLY 1
Highlighted
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Door Sensor working but saying Device removed in activity listing

Hi @brettski68,

 

Can you please send me a private message with your account details? 

 

I'll talk to the IT team and see if they have experinced this issue before. 

 

Regards,

Nathan 

View solution in original post

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