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HeavyDJ
Level 4: Private Eye

New Devices

Answered

Hi Telstra,

I was just wondering how long it may be before the AC or Garage door controllers may be ready? They have been listed above in the latest news for at least 12 months now, any word?

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Accepted Solutions
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: New Devices

Any updates on the on those devices being available would be listed on the Smart Home page you're referring to. When the devices are ready there will probably be an announcement by the products team.
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra as a Complex Customer Support Specialist in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

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1 REPLY 1
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: New Devices

Any updates on the on those devices being available would be listed on the Smart Home page you're referring to. When the devices are ready there will probably be an announcement by the products team.
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra as a Complex Customer Support Specialist in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

View solution in original post

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