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ATMN
Level 1: Cadet

TV channels did not show properly in Telstra smart velocity

We are using the Telstra Smart Velocity in Keysborough. Recently the TV channels play up. Downstair, we can not receive channel 7, or it does not display pic properly. Upstair, channel 7, 9 and ABC did not work.

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2 REPLIES 2
awulf
Level 4: Private Eye

Re: TV channels did not show properly in Telstra smart velocity

Did you try running the tuning process on your TVs again to see if that fixes it?

Support Team
Support Team

Re: TV channels did not show properly in Telstra smart velocity

Hey ATMN, thank you for your post.

I am sorry to hear of these troubles with your channels in Keysborough, that is frustrating. Has it always been like this or has this begun recently?

-  Ryan 

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