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How To Remove Apple Music

Follow the instructions below to remove your Apple Music subscription from your Telstra service via MyAccount or the 24x7 App.



  1. Log into MyAccount using your Telstra ID or Facebook details



  1. Select the mobile service with the Apple Music subscription from the Plans & usage tab on the left-hand side



  1. Click on the Add-ons section on the right hand side and select Manage for Apple Music


  1. Under the Apple Music section, select Remove


  1. You will see the following message if it’s been correctly processed



24x7 App

  1. Log into the 24x7 App using your account details
  2. Click on the three lines on the top left hand corner of the app, and select My Usage



  1. Go to the Add Ons section at the top middle section of the tab & Select Apple Music


  2. On the bottom right section, select Cancel Apple Music

  1. Select Confirm

Version history
Revision #:
4 of 4
Last update:
May 2017
Updated by:

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