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How To Remove Apple Music

Follow the instructions below to remove your Apple Music subscription from your Telstra service via MyAccount or the 24x7 App.

 

MyAccount

  1. Log into MyAccount using your Telstra ID or Facebook details

Login.png

 

  1. Select the mobile service with the Apple Music subscription from the Plans & usage tab on the left-hand side

plans.png

 

  1. Click on the Add-ons section on the right hand side and select Manage for Apple Music

addons.png

  1. Under the Apple Music section, select Remove

remove.png 

  1. You will see the following message if it’s been correctly processed

confirm.png 

 

24x7 App

  1. Log into the 24x7 App using your account details
  2. Click on the three lines on the top left hand corner of the app, and select My Usage

    app-usage.png

 

  1. Go to the Add Ons section at the top middle section of the tab & Select Apple Music

    app-addons.png

  2. On the bottom right section, select Cancel Apple Music

    app-cancel.png
  1. Select Confirm

    app-confirm.png
Version history
Revision #:
4 of 4
Last update:
May 2017
Updated by:
 

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