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mitsr
mitsr
Level 1: Cadet
Telstra TV
a week ago

Telstra tv

Help! My telstra tv comes up with this! 
yes we have - - checked cables - pulled out put back in - reset the device - switched off at the wall- the light is on  help! 

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Brett000
Brett000
Level 2: Rookie
Telstra TV
August

Free to air hd channels badly interlaced after August 2019 upgrade

We get very bad interlacing in HD free to air channels through the Telstra TV 2 to our television.It occurs on motion in the picture.It only started after the August 2019 upgrade.Aerial direct to TV does not have the issue.Have tested on 2 television ...

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Peeli
Peeli
Level 1: Cadet
Telstra TV
Tuesday

Renaming Telstra TV Online doesn't change name on device

I have renamed my Telstra TV through the online option, but it doesn't actually change it on the device. So when I have multiple sign ins on Foxtel I can't tell which is which. Would anyone have a solution to this issue?

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ROTJ
ROTJ
Level 1: Cadet
Telstra TV
yesterday

Telstra TV connected, not working

All connections Ok & internet fine. TV screen displays Telstra logo with colors going around it in s square. Remote not being received by Telstra TV. Was watching fine, then froze; now, just what I described above.

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124996
124996
Level 1: Cadet
Streaming (Netflix, Stan, Foxtel Play)
yesterday

What devices do I need to get Netflix

  • 31 Views
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Mikka564
Mikka564
Level 1: Cadet
Telstra TV
yesterday

Foxtel

Every time I turn Foxtel on through Telstra TV it just shows ROKU Player Internal Error. Error RE647. I have tried to reset back to factory mode and still nothing works. 

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JT70
JT70
Level 1: Cadet
Foxtel
yesterday

foxtel

Friends of mine have just cancelled their foxtel. their foxtel box is newer than ours can we change the boxes over and use theirs??

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arrom252
arrom252
Level 1: Cadet
Foxtel
Thursday

Charged me for a Foxtel connection I didn't have

Foxtel was included free for 12 months. I cancelled with Foxtel in the last month. When I finally noticed Telstra was still charging me I had to ring them to cancel. And they told me they couldn't refund me.Has anyone else had to deal with this?

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davidtab1
davidtab1
Level 1: Cadet
Telstra TV
Thursday

Telstra TV App

I have the Telstra TV app on my iPad paired to my Telstra TV,not all Live TV channels are available when using my IPad as my remote. eg Viceland can be tuned in using the small remote but not using my paired iPad 

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JaredBell
JaredBell
Level 3: Gumshoe
Telstra Plus™
September

Telstra Plus Stock levels are a joke

I don’t know if anyone else is having this problem, but every time I go to use my Telstra Plus points to buy a product, it’s out of stock. I’ve been waiting for over a month for the Apple Pencil. I have up on that and when to order and Apple Watch Ge ...

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GG111
GG111
Level 1: Cadet
Foxtel
Friday

Foxtel box iq3

Is Foxtel IQ 3 wifi? 

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forum
Paul2017
Paul2017
Level 2: Rookie
Telstra TV
Friday

telstra tv box get my money back $216

Telstra tv box get my money back $216 I have call 8 time on the 14/11/2019 I was told I can not get my money back as I do not have a telstra account I paid $216 on 13/11/2019 outright it will not work.

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John-Daley
John-Daley
Level 1: Cadet
Telstra TV
2 weeks ago

Telstra TV app not linking to Foxtel Go (iOS)

On the Telstra TV app on my iPhone, when I click to watch a show that's on Foxtel Now (which I have), instead of opening the Foxtel Go app, it goes to the App Store and says 'App not available' - my suspicion is that it is trying to link to the old F ...

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LuigiFatty
LuigiFatty
Level 1: Cadet
Foxtel
2 weeks ago

Where do I activate casting for my Foxtel Go if I have Foxtel through Telstra?

I live Chatted to a Foxtel consulted and she advised me that it will be $15 per month to activate and then I can stream Foxtel Go to my other tv with a chromecast device. Anybody doing this?

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forum
Fi12
Fi12
Level 1: Cadet
Telstra Box Office
2 weeks ago

$75 Telstra Box Office Credit Voucher Number missing

Trying to redeem my credit for box office movie - when i click on
redeem, it asks for the voucher code. Any idea where i can find it? I activated the $75 offer in July and it's sitting in my account, I just can't use without a voucher number.  I didn' ...

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tmodel
tmodel
Level 3: Gumshoe
Foxtel
2 weeks ago

What tenure based loyalty program is Foxtel from telsta going to offer ?

Foxtel have released Foxtel First so what is Foxtel from Telstra offering long standing customers of over 15 years loyalty?

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forum
Mal105
Mal105
Level 1: Cadet
Telstra Box Office
3 weeks ago

Movie hire with credit

I have $75 credit for movies.  Hired one for $6.99 on 26/10 and have received a tax invoice.   customer Id <Removed for Privacy>   i want to use the credit to pay please.   thank you

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forum
mnlmj
mnlmj
Level 1: Cadet
Foxtel
a month ago

Disney Movie Channel removal November 2019

Does anyone know why the Disney Movie Channel is being removed from Foxtel from Telstra on November 17 2019?   Is the channel no longer available?  Will it be available directly from Foxtel. no notification on the Foxtel website?

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forum
portholepaul
portholepaul
Level 1: Cadet
Foxtel
a month ago

Why are there so many ads on foxtel I only got it so I didnt have to watch ad after ad

I have noticed so many reruns and ads laterly why I

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forum
trickvy
trickvy
Level 2: Rookie
Telstra TV
a month ago

Plex

Help.... i am not sure what is going on but plex continually crashing as loading. I have tested on other devices and its working fine. Its only on my Telstra tv2

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ROTJ
ROTJ
Level 1: Cadet
Telstra TV
yesterday

Telstra TV connected, not working

All connections Ok & internet fine. TV screen displays Telstra logo with colors going around it in s square. Remote not being received by Telstra TV. Was watching fine, then froze; now, just what I described above.

  • 22 Views
  • 0 Replies
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forum
124996
124996
Level 1: Cadet
Streaming (Netflix, Stan, Foxtel Play)
yesterday

What devices do I need to get Netflix

  • 31 Views
  • 0 Replies
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forum
JT70
JT70
Level 1: Cadet
Foxtel
yesterday

foxtel

Friends of mine have just cancelled their foxtel. their foxtel box is newer than ours can we change the boxes over and use theirs??

  • 20 Views
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forum
Alexlai777
Alexlai777
Level 2: Rookie
Telstra TV
Friday

Roku support Viki Rakuten but not Telstra Roku

This doesn't make sense. Can Telstra contacts Roku what is wrong with Viki Rakuten app? If not how can Telstra advertise Telstra Roku or Roku as its engine.

  • 63 Views
  • 0 Replies
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forum
Azza73
Azza73
Level 1: Cadet
Telstra TV
2 weeks ago

Telstra TV - Live TV still not working

So I called 132200 as my Telstra TV - Live TV has not been working for over 3 - 4 weeks. I was told since the last update that ROKU did it has caused this issue. I was told there is no timeframe for this fix and I should plug my aerial directly into ...

  • 135 Views
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forum
Jessie12
Jessie12
Level 1: Cadet
Telstra Box Office
2 weeks ago

Chromecast

Just wondering why every time I try and watch a movie, chromecast function is unavailable ?? 

  • 173 Views
  • 0 Replies
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forum
CentralCoastNSW
CentralCoastNSW
Level 1: Cadet
Telstra TV
3 weeks ago

7 plus news location

We’re on the NSW Central Coast and until last week had access to Sydney news. Now all we can see is Melbourne news. How can I fix this?

  • 218 Views
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forum
phildill
phildill
Level 1: Cadet
Telstra TV
3 weeks ago

telstra tv3 blanks screen and loses audio for a few seconds

  • 161 Views
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forum
Suzzel
Suzzel
Level 1: Cadet
Telstra TV
August

Telstra tv app Box Office: sound but no picture

Trying to use Telstra TV app to play a purchase on my iPad & if that is successful through Apple TV to the TV. the only previous information from a Telstra support person on this forum says ‘problem must be the TV’. This is not helpful as it’s no our ...

  • 447 Views
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forum
Hale46
Hale46
Level 1: Cadet
Telstra TV
August

Telstra Tv July Update

Hello  I have a Telstra TV 1 & 2and since the recent update in July 2019 the night listening feature has been removed So now the volume for all my apps are different especially when watching movies on Stan and Netflix - before with the night listenin ...

  • 470 Views
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