CrowdSupport®

Entertainment

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
  • All Posts
  • Answered
  • Unanswered
mitsr
Level 1: Cadet

Help! My telstra tv comes up with this! 
yes we have - - checked cables - pulled out put back in - reset the device - switched off at the wall- the light is on  help! 

Brett000
Level 2: Rookie

We get very bad interlacing in HD free to air channels through the Telstra TV 2 to our television.It occurs on motion in the picture.It only started after the August 2019 upgrade.Aerial direct to TV does not have the issue.Have tested on 2 television ...

Peeli
Level 1: Cadet

I have renamed my Telstra TV through the online option, but it doesn't actually change it on the device. So when I have multiple sign ins on Foxtel I can't tell which is which. Would anyone have a solution to this issue?

ROTJ
Level 1: Cadet

All connections Ok & internet fine. TV screen displays Telstra logo with colors going around it in s square. Remote not being received by Telstra TV. Was watching fine, then froze; now, just what I described above.

Mikka564
Level 1: Cadet

Every time I turn Foxtel on through Telstra TV it just shows ROKU Player Internal Error. Error RE647. I have tried to reset back to factory mode and still nothing works. 

JT70
Level 1: Cadet

Friends of mine have just cancelled their foxtel. their foxtel box is newer than ours can we change the boxes over and use theirs??

arrom252
Level 1: Cadet

Foxtel was included free for 12 months. I cancelled with Foxtel in the last month. When I finally noticed Telstra was still charging me I had to ring them to cancel. And they told me they couldn't refund me.Has anyone else had to deal with this?

davidtab1
Level 1: Cadet

I have the Telstra TV app on my iPad paired to my Telstra TV,not all Live TV channels are available when using my IPad as my remote. eg Viceland can be tuned in using the small remote but not using my paired iPad 

JaredBell
Level 3: Gumshoe

I don’t know if anyone else is having this problem, but every time I go to use my Telstra Plus points to buy a product, it’s out of stock. I’ve been waiting for over a month for the Apple Pencil. I have up on that and when to order and Apple Watch Ge ...

GG111
Level 1: Cadet

Is Foxtel IQ 3 wifi? 

Paul2017
Level 2: Rookie

Telstra tv box get my money back $216 I have call 8 time on the 14/11/2019 I was told I can not get my money back as I do not have a telstra account I paid $216 on 13/11/2019 outright it will not work.

John-Daley
Level 1: Cadet

On the Telstra TV app on my iPhone, when I click to watch a show that's on Foxtel Now (which I have), instead of opening the Foxtel Go app, it goes to the App Store and says 'App not available' - my suspicion is that it is trying to link to the old F ...

LuigiFatty
Level 1: Cadet

I live Chatted to a Foxtel consulted and she advised me that it will be $15 per month to activate and then I can stream Foxtel Go to my other tv with a chromecast device. Anybody doing this?

Fi12
Level 1: Cadet

Trying to redeem my credit for box office movie - when i click on
redeem, it asks for the voucher code. Any idea where i can find it? I activated the $75 offer in July and it's sitting in my account, I just can't use without a voucher number.  I didn' ...

tmodel
Level 3: Gumshoe

Foxtel have released Foxtel First so what is Foxtel from Telstra offering long standing customers of over 15 years loyalty?

Mal105
Level 1: Cadet

I have $75 credit for movies.  Hired one for $6.99 on 26/10 and have received a tax invoice.   customer Id <Removed for Privacy>   i want to use the credit to pay please.   thank you

mnlmj
Level 1: Cadet

Does anyone know why the Disney Movie Channel is being removed from Foxtel from Telstra on November 17 2019?   Is the channel no longer available?  Will it be available directly from Foxtel. no notification on the Foxtel website?

portholepaul
Level 1: Cadet

I have noticed so many reruns and ads laterly why I

trickvy
Level 2: Rookie

Help.... i am not sure what is going on but plex continually crashing as loading. I have tested on other devices and its working fine. Its only on my Telstra tv2

ROTJ
Level 1: Cadet

All connections Ok & internet fine. TV screen displays Telstra logo with colors going around it in s square. Remote not being received by Telstra TV. Was watching fine, then froze; now, just what I described above.

JT70
Level 1: Cadet

Friends of mine have just cancelled their foxtel. their foxtel box is newer than ours can we change the boxes over and use theirs??

Alexlai777
Level 2: Rookie

This doesn't make sense. Can Telstra contacts Roku what is wrong with Viki Rakuten app? If not how can Telstra advertise Telstra Roku or Roku as its engine.

Azza73
Level 1: Cadet

So I called 132200 as my Telstra TV - Live TV has not been working for over 3 - 4 weeks. I was told since the last update that ROKU did it has caused this issue. I was told there is no timeframe for this fix and I should plug my aerial directly into ...

Jessie12
Level 1: Cadet

Just wondering why every time I try and watch a movie, chromecast function is unavailable ?? 

We’re on the NSW Central Coast and until last week had access to Sydney news. Now all we can see is Melbourne news. How can I fix this?

Suzzel
Level 1: Cadet

Trying to use Telstra TV app to play a purchase on my iPad & if that is successful through Apple TV to the TV. the only previous information from a Telstra support person on this forum says ‘problem must be the TV’. This is not helpful as it’s no our ...

Hale46
Level 1: Cadet

Hello  I have a Telstra TV 1 & 2and since the recent update in July 2019 the night listening feature has been removed So now the volume for all my apps are different especially when watching movies on Stan and Netflix - before with the night listenin ...

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now