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harwood
Level 1: Cadet

Phone app to operate Telstra T-Box after 31st of March 2018

4wder
Level 1: Cadet

Is there a way to remove some of the unwanted channels from the live tv channel list? Many channels are repeated yet need to scroll through them to select the required one.

DillonL
Level 1: Cadet

Hi there, I have purchased a broadband plan which was supposedly to come with a 3 month Foxtel now, I have gone instore and they have guided me to the hub.telstra.com.au, which unfortunately there has been no Foxtel Now banners.

gf23
Level 1: Cadet

Months ago I had to cancel by telstra broadband because the cost was just too high.   I specifically asked if my telstra tv box would be affected and was told that as long as I had a telstra id the box would still work.   They told me that the box wa ...

MFitz
Level 1: Cadet

I am having trouble with my TBox and rang Telstra and I think the first person I spoke to (ended up having to speak to 5) said that Telstra no longer support TBoxes. Did I hear correctly?  What is the best alternative please? We use our tbox to watch ...

Kennyboy101
Level 1: Cadet

I cannot believe it, last night my TV channels on my 3 week old Telstra TV2 box were disabled with a message stating I need to be a bigpond customer to use this feature.Called support and they said I need to sign up to a bigpond plan to have this fea ...

Pete_B
Level 1: Cadet

After over 80 hours - 25 consultants to move services - you think you are there but alas no. Foxtel Now - Step 3 doesn’t exists. Seriously why is it so complicated?  I’m a new or existing Foxtel Now customerStep 1:
Download the Telstra TV App from the ...

BuggerLugs1
Level 1: Cadet

HiWe have now switched to NBN and the functionality to access highlights, boxsets etc has gone. (Screen shot attached of msg shown, being a F503 fault. We have an Ethernet connection , screen shots attached again). And a screen shot from the NBN Tels ...

Niccon
Level 1: Cadet

I have two offers - one for 12 month starter package and 1 for 24 month starter package. One was for new mobile plan and the other for Home Bundle.I have redeemed them both but cannot have 2 x starter packages it seems. I did the 12 month one last so ...

Nessie70
Level 1: Cadet

Hi
With my plan I get 3 mths foxtel now
The offer was there today but when I logged in later today it’s gone

TonyTricky
Level 1: Cadet

We are renovating and have to remove/relocate dish. Please call to discuss. Thank you

Osheas
Level 1: Cadet

How do you change volume on Telstra TV box from controller.

KingCat
Level 1: Cadet

How about you answer the phone number that you put up as a contact for sorting out how to replace your T-Box. When I ring 1800 290 993. it says the number is not connected!!! My question is can I get Foxtel From Telstra with IQ3 by using my braodband ...

Anne21
Level 1: Cadet

Hi,
So I got the email about the T-Box exit and the offer to take up Foxtel through an IQ3 and called the number in the email to redeem the offer and it says the number is not in service. This really does not fill me with confidence when the telecommu ...

DanielClissold
Level 1: Cadet

Yesterday I signed up for the $149/mth phone plan, which included a 12 month free subscription to 3 foxtel now starter packs. The man in the Telstra shop said that all I needed to do was follow the instructions on the flier provided to me at the shop ...

Duke2
Level 1: Cadet

Do you need a Smart TV to use the Telstra TV?

blu1
Level 1: Cadet

I’m trying to activate my Offer FOXTEL Now 12 months free. I’m already a foxtel customer. I’ve followed the instructions and I get right to the end and it says hmmm we have had a problem updating your package please try again later. So I did multiple ...

IanH1
Level 1: Cadet

Evening All, So, I recieved my Telstra TV in October, and my activated my 6 month free Netflix trial in January.  Sadly, it will soon be coming to an end. As the Netflix account was originally paid for by a credit code from Telstra, is there a way to ...

4wder
Level 1: Cadet

Is there a way to remove some of the unwanted channels from the live tv channel list? Many channels are repeated yet need to scroll through them to select the required one.

DillonL
Level 1: Cadet

Hi there, I have purchased a broadband plan which was supposedly to come with a 3 month Foxtel now, I have gone instore and they have guided me to the hub.telstra.com.au, which unfortunately there has been no Foxtel Now banners.

Nickinoz
Level 1: Cadet

We have had cable Foxtel to our house for at least 10 years (since the cable was installed in our street) and have had no problem at all.  There is a cable connection in the wall behind the TV and the coaxial connection has always worked well for Fox ...

Lac3
Level 1: Cadet

Hi, I signed up to Telstra TV with 3 month free Foxtel Now. There is no ‘redeem offer’ or ‘offers tab’ option on the Foxtel Now app on my tv. Please advise how I activate the three month trial.

Rudds
Level 1: Cadet

I was having problem accessing my bigpond movies so I was told to do a factory reset so I followed the email procedure. So I when I started resetting up the telstra tv and accepted the T and C, nownit would not proceed. It would tell me...

UNEXPECTED ...

Brittney_Shai
Level 1: Cadet

Is it possible to add the 2xStarter packs that come with a new plan, etc. to an existing Foxtel Now account that already has starter packs on it?

Basically, my partner got free starter packs with his plan and put them on with his Foxtel Now account an ...

damncranky
Level 1: Cadet

I wanted to take advantage of the Telstra Thanks Movie ticket offer. I live in Penrith like many thousands of other Telstra customers. Why are we FORGOTTEN,

badelona
Level 1: Cadet

We have been told that the tbox access to foxtel will cease on 31 March. Does the iQ3 operate thru NBN network like the tbox?

Kieran_Fleming
Level 1: Cadet

Simple Apple MusicBritney, Madonna, Amy LeeCHAPP1E MUSKHot eh!

Telstra Products & Services Team BPMovies
Telstra Products & Services Team

A new software update was released this morning for the Telstra TV platform. This update sees a significant improvement to the loading speeds across the device, particularly for the Home Screen & TV guide components, as well as several technical fixe ...