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Telstra (Retired) Brodie_Telstra
Telstra (Retired)

Many T-Box issues are easily fixed within a few steps, generally through resets or configuration. The following troubleshooting steps should provide you with common errors and easy fixes to get your T-Box working again.     + Channel 911 Channel 91 ...

Telstra (Retired) PaulQ
Telstra (Retired)

Login to online T-Box registration portal Scroll down to the 'BigPond Movies' section Click on ‘Change PIN' in order to change your PIN.

Telstra (Retired) PaulQ
Telstra (Retired)

Is the service unmetered? Yes, Foxtel on T-Box is unmetered; however, if you exceeded your broadband usage allowance for the month, your internet service will be slowed down. This prevents you from watching Foxtel on T-Box or any other Internet base ...

Telstra (Retired) PaulQ
Telstra (Retired)

You can use the app to turn on your T-Box if your T-Box and iPad are both connected to your home network. Press the power button for 3 seconds to turn off your T-Box.    Remember, T-Box Mate isn’t a replacement for your remote control. If you’re havi ...

Telstra (Retired) PaulQ
Telstra (Retired)

iPads disconnect from Wi-Fi when they’re in sleep mode. When this happens, the T-Box Mate app also loses Wi-Fi connection.   When you bring the iPad out of sleep mode, your device automatically connects to the last connected Wi-Fi network. When you o ...

Telstra (Retired) PaulQ
Telstra (Retired)

The app can only control one T-Box at a time. If there’s more than one T-Box connected to the same home network, you’ll be asked which T-Box you’d like to control using the app.

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