Video27
Level 1: Cadet

Can you upgrade from IQ1 to IQ4?

When I log in to my account at telstra.com I can only upgrade to IQ2. There is no option for IQ4. What’s the go?? Smiley Happy

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3 REPLIES 3
Support Team
Support Team

Re: Can you upgrade from IQ1 to IQ4?

Hi Video27,

 

IQ4 availability can vary based on your technology type. Do you know how your Foxtel is delivered (e.g. through Satellite/Cable etc.)?

 

-Chris

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Video27
Level 1: Cadet

Re: Can you upgrade from IQ1 to IQ4?

Chris

 

Thanks for you reply. We are on Foxtel via Cable.

 

Cheers

M&K

Support Team
Support Team

Re: Can you upgrade from IQ1 to IQ4?

Thanks for your response and sorry for the delay @Video27

 

 

Are you still in need of information about your Foxtel upgrade options?

 

- Jimmy

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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