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Drewbacca
Level 1: Cadet

Foxtel From telstra

Answered

Hi,

I recently got my home phone/broadband/foxtel in a bundle from telstra. Currently I'm getting the platinum package free for the first month. I noticed on the foxtel from telstra page there's an offer to get essentials + sports HD package for $59 for the first 6 months and fully priced the remainder 6 months. This is on a 12 month contract. Would i be entitled to this package once my month of platinum package is up?
Also, would i be able to add the kids channels ( think its $15 ) on top of the sports hd package if i was eligible?

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Foxtel From telstra

Hi Drewbacca, 

Unfortunately no, you aren't eligible for that offer, as you have your services in a Bundle. Bundles have a 24 month contract, so you couldn't leave that contract to take up a new one with a new offer sorry. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Foxtel From telstra

Hi Drewbacca, 

Unfortunately no, you aren't eligible for that offer, as you have your services in a Bundle. Bundles have a 24 month contract, so you couldn't leave that contract to take up a new one with a new offer sorry. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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