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My Foxtel and Broadband service continually drops out, and so effectively I am paying for, and have been for over 4 years, a very ordinary service.
I have had techs come to work out the problem, the IQ3 box has been replaced at least twice, same with my modem, a powered booster splitter has been installed, I have rebooted many times, cables changed and cables checked, unscrewed cables and re-screwed them, turned it off at the powerpoint and unplugged, done a hard reset and done everything else in between and NOTHING has changed. The service is rubbish.
I have also had service techs (for either Foxtel or my Broadband) booked and cancelled because Telstra believes the problem to be fixed. Wrong.
9 times out of 10, the screen goes for a split second to a F101 screen warning before going to a F106 screen warning. This happens with all Foxtel channels on a regular basis. The other night my Foxtel dropped out 23 times in 90 minutes.
Anyone had the same issues?
I did a signal check and i'm not sure what the norm is but this looks (see attached) low to me?