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Sammy83
Level 3: Gumshoe

Foxtel Now Redemption

Hi,

 

I have an existing Foxtel Now account. I have followed the steps to redeem my Free 12 months offer. When I access the Telstra TV app to redeem it shows as already being redeemed and shows the date I updated my mobile service with you.

 

How do I know the free 12 months is in effect. Foxtel tell me to contact you  regarding this.  please help..

Samuel Tumes

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2 REPLIES 2
Support Team
Support Team

Re: Foxtel Now Redemption

Hi Sammy,

 

I'd recommend using your login for Foxtel Now with the app on your Telstra TV. If does not work, it is likely the Foxtel Now offer is linked with your mobile service and may not be transferrable to another device.

 

Try the login in first and let us know what happens.

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Support Team
Support Team

Re: Foxtel Now Redemption

Hi Sammy83,

 

Just following up, how did you go with logging into your Foxtel Now app? Any luck?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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