CrowdSupport®
Mandos
Level 1: Cadet

Foxtel Now additional charge error

Is there an issue with anyone else being  charged too much for Foxtel Now? My July bill had an additional $25 subscription charge, alongside the $10 docos charge and $15 pop charge. On Aug bill, I have $25 subscription charge only. 

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2 REPLIES 2
Support Team
Support Team

Re: Foxtel Now additional charge error

Appreciate your patience, Mandos. Have you raised this with our billing team at all? I'd like to know a consultant has taken a closer look and offered some clarification. - Matthew. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Support Team
Support Team

Re: Foxtel Now additional charge error

Hi @Mandos

Just checking back in to see how you went and if you need any further help or support?

- Stef

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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