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Celano
Level 1: Cadet

Foxtel from Telstra, Foxtel Now, Foxtel Play & the Foxtel App

I have Foxtel with Telstra - half the buttons stopped working on my remote - I went and bought a new replacement remote but the same buttons on the new remote aren’t working either.  Does that mean there is a problem with my Foxtel box??  If so how do I fix the problem???

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Support Team
Support Team

Re: Foxtel from Telstra, Foxtel Now, Foxtel Play & the Foxtel App

Hi @Celano

 

Thanks for reaching out and very sorry to read about the ongoing issues with your Foxtel remote.

 

Have you been able to get in touch with the Foxtel faults team on 131 999 to see if they can offer a resolution?

 

I look forward to your response.

 

- Jimmy

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