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cooper01
Level 1: Cadet

Foxtel from telstra

Answered

I have a few questions,

1, is Foxtel from Telstra through satelite or over the internet.

2, I have trouble with channel 10 free to air, does Foxtel from telstra supply all the free to air channels in the entertainment package.

3, Entertainment + Sport HD is $1,157.40 ($83.95/mth) on a 12 mth contract when on foxtel its $870.00 with more channels, why?

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Foxtel from telstra

Heya cooper01,

1. Foxtel is delivered via Cable or Satellite, it depends on whether you have cable available at your property.

2. No. The availability of free to air channels is dependent on the state you are in, the channel broadcasters themselves and whether your service is delivered via cable.

3. Unsure to be fair would need to look into it, Telstra is simply a reseller of Foxtel, we don't dictate the prices. When purchasing Foxtel from Telstra, the service is made available to be part of a bundle with other services. 

You cannot get Foxtel from Telstra without having a Telstra service.

Hope this helps.

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Support Team
Support Team
Accepted Solution

Re: Foxtel from telstra

Hi cooper01,

 

It sounds like you have got Foxtel from Telstra confused with Foxtel on T-Box. Foxtel on T-Box has a lot less channels than normal Foxtel, costs less, and needs a T-Box to view. Foxtel from Telstra is the same as Foxtel billed through Foxtel, you can view the channels included in each package here:
 

https://www.telstra.com.au/entertainment/foxtel-from-telstra

 

You do have to click on each package individually so a window can pop up with the channels for each package, rather than them being laid out on the page which seems needlessly difficult to me but I guess that's why I'm talking to you on here rather than designing websites.

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5 REPLIES 5
Support Team
Support Team
Accepted Solution

Re: Foxtel from telstra

Heya cooper01,

1. Foxtel is delivered via Cable or Satellite, it depends on whether you have cable available at your property.

2. No. The availability of free to air channels is dependent on the state you are in, the channel broadcasters themselves and whether your service is delivered via cable.

3. Unsure to be fair would need to look into it, Telstra is simply a reseller of Foxtel, we don't dictate the prices. When purchasing Foxtel from Telstra, the service is made available to be part of a bundle with other services. 

You cannot get Foxtel from Telstra without having a Telstra service.

Hope this helps.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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cooper01
Level 1: Cadet

Re: Foxtel from telstra

Hi Renee,

thanks for your responce, I live in Sandstone point in Queensland, I hear that foxtel by telstra doesn't have all the same stations that Foxtel offers on their std and sports channels so could you tell me which ones are excluded. thanks.

Support Team
Support Team
Accepted Solution

Re: Foxtel from telstra

Hi cooper01,

 

It sounds like you have got Foxtel from Telstra confused with Foxtel on T-Box. Foxtel on T-Box has a lot less channels than normal Foxtel, costs less, and needs a T-Box to view. Foxtel from Telstra is the same as Foxtel billed through Foxtel, you can view the channels included in each package here:
 

https://www.telstra.com.au/entertainment/foxtel-from-telstra

 

You do have to click on each package individually so a window can pop up with the channels for each package, rather than them being laid out on the page which seems needlessly difficult to me but I guess that's why I'm talking to you on here rather than designing websites.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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TheGun
Level 1: Cadet

Re: Foxtel from telstra

I would like to cancel my Fox Sports subscription forthwith, please.

 

Alternatively is there a cheaper price for the service available at the moment.

 

Your advice would be appreciated, please.

 

Thanking you

 

Sam

Telstra (Retired)
Telstra (Retired)

Re: Foxtel from telstra

Hi Sam @TheGun,

 

Thanks for reaching out to us and first of all I am sorry to hear you are looking to cancel your Foxtel subscription.

 

You may have noticed I have edited your original post just to keep your information off the public forum. However if you wanted to proceed with cancelling your service we have a specialist team who can look at this for you.

 

If I can kindly ask you give us a call on 13 22 00 and at the voice prompt mention "Cancel Foxtel Service" one of our specialist teams will gladly assist you further.

 

- Tony

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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