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myarna
myarna
Level 2: Rookie
a month ago

Foxtel iQ2 Service Fee....

Why am I being charged a $10 iQ2 Service Fee each month.

This is not listed anywhere on T.COM, I can't see it in the Critical information summary, nor anywhere else.  I can however see other customers questioning the same charge, but no answers given.

If it is not listed as a charge, how can I be charged this?

Foxtel is not cheap when I can get all the other streaming offers, adding a hidden $10 charge is rubbing salt into the wound...

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Cas-Ra
Support Team
Support Team
a month ago

Re: Foxtel iQ2 Service Fee....

In response to myarna

Hello @myarna I'd recommend contacting our Foxtel support team to see if you're on the latest available Foxtel from Telstra plans and hardware: https://tel.st/khkxl 24x7 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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