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Foxtel iq4 Software upgrade

My IQ4 continues to download and update it’s software however it never succeeds. The on screen messages appear showing the update is progressing however once it complete the software version remains at 1.14.7.4
Have restarted the unit and tried the manual download process with no luck. Any suggestions?

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Support Team
Support Team

Re: Foxtel iq4 Software upgrade

Hi @Mikey10

 

Have you tried resetting the modem that the Foxtel box is connected to?

 

If so & the manual software update as per the instructions here didn't help, the next step would be to contact the Foxtel Fault team on 131999 so they can investigate & assist you further.

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