Foxtel iq4

[johnes]

how much would it cost to upgrade to iq4

[DingoDan · Accepted solution]

Hey johnes,

The fee that we have listed for the upgrade to the IQ4 set-top box with a standard install is $100 for the installation and $125 for the device itself, so a one-off $225 fee. If this can be completed as a self-installation then this would be $25 for the device to be delivered and the $125 equipment fee so $150 in total. 

I would recommend contacting our Retention team on 132200 (08:00 - 21:00 Mon-Sat and 08:00 - 20:00 Sun EST) and saying 'Cancel/Disconnect' as they will do all they can to ensure this is completed for the best possible price for you. 

Let us know how you go. 

[Dibba]

cost to up grade

[Mr20]

Foxtel are doing this for free at the moment will Telstra be doing the same

[DingoDan]

Hey Mr20,

There has not been any confirmation that we will be offering this same discount as Foxtel Direct. You can have this discussed as a possibility with our Retention team on 132200 (08:00 - 21:00 Mon-Sat and 08:00 - 20:00 Sun EST) and saying 'Cancel/Disconnect' when prompted.