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Foxtel4
Level 1: Cadet

How do I delete a channel pack from my account?

Answered

I can see how to add channels in account services bout it is not obvious how you remove. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: How do I delete a channel pack from my account?

Hey Foxel4,

 

Being able to have a channel package removed from your account is not able to be completed within the My Account service at present. You will have to contact the Foxtel from Telstra team to have any changes made in relation to removing channels. They can be reached on 132200 (08:00 - 21:00 Mon-Sun EDST) and saying 'Foxtel' when prompted. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Support Team
Support Team
Accepted Solution

Re: How do I delete a channel pack from my account?

Hey Foxel4,

 

Being able to have a channel package removed from your account is not able to be completed within the My Account service at present. You will have to contact the Foxtel from Telstra team to have any changes made in relation to removing channels. They can be reached on 132200 (08:00 - 21:00 Mon-Sun EDST) and saying 'Foxtel' when prompted. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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