Level 1: Cadet

How to discontinue the Foxtel connection

Have a cable internet bundle with foxtel. Foxtel contract was for 12 months whereas the bundle's contract is for 24 months. I am currently at 16+ months. How can remove Foxtel from my account? I basically dont want to pay this high amount for things I dont usually see now. Also, can this disconnection be temporary and can I reactivate it when I may want in future?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: How to discontinue the Foxtel connection

Hi vrbros,


We appreciate you taking the time to reach out in relation to the Foxtel component of your broadband bundle.


You can live chat with our Billing Team via to discuss further. Smiley Happy


Let us know how you go.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Level 3: Gumshoe

Re: How to discontinue the Foxtel connection

Hi vrbros,

You could always discuss with the phone team.
They may be able to offer you a cheaper solution for the Foxtel component of your account so you can keep it.
You can also check to see if there is a Bundle that might include Foxtel as this might be a better option for you.

Smiley Happy
My wisdom is my own and my views are too!
I am not here to represent Telstra or any of thier partners, nor do I represent thier views.
I am here to help people out in my spare time and gain some wisdom and knowledge just like you Smiley Happy

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit