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vrbros
Level 1: Cadet

How to discontinue the Foxtel connection

Have a cable internet bundle with foxtel. Foxtel contract was for 12 months whereas the bundle's contract is for 24 months. I am currently at 16+ months. How can remove Foxtel from my account? I basically dont want to pay this high amount for things I dont usually see now. Also, can this disconnection be temporary and can I reactivate it when I may want in future?

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2 REPLIES 2
Support Team
Support Team

Re: How to discontinue the Foxtel connection

Hi vrbros,

 

We appreciate you taking the time to reach out in relation to the Foxtel component of your broadband bundle.

 

You can live chat with our Billing Team via  http://tel.st/unap to discuss further. Smiley Happy

 

Let us know how you go.

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MonkeeSee
Level 3: Gumshoe

Re: How to discontinue the Foxtel connection

Hi vrbros,

You could always discuss with the phone team.
They may be able to offer you a cheaper solution for the Foxtel component of your account so you can keep it.
You can also check to see if there is a Bundle that might include Foxtel as this might be a better option for you.

Smiley Happy
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