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Nephilim50
Nephilim50
Level 1: Cadet
September 2018

I have being “no signal “ on my Foxtel for all commercial channels for the last week.

I live in Victoria and cannot get any commercial channels on my Foxtel.

 

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Big_Dan
Support Team
Support Team
October 2018

Re: I have being “no signal “ on my Foxtel for all commercial channels for the last week.

In response to Nephilim50

Hey Nephilim50, welcome to CrowdSupport.

 

Any change since you posted this?

 

Unfortunately Telstra/Foxtel are not responsible for the Free To Air channels' availability through the Foxtel Set Top box, the signal comes off the antenna, through the box and to the TV, the same as if the Antenna were plugged directly into the TV.

 

Speaking of, do you still have a FTA signal if you plug the TV into the antenna directly? If not, it sounds like a problem with the antenna or the signal being received.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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