CrowdSupport®
Nephilim50
Level 1: Cadet

I have being “no signal “ on my Foxtel for all commercial channels for the last week.

I live in Victoria and cannot get any commercial channels on my Foxtel.

 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: I have being “no signal “ on my Foxtel for all commercial channels for the last week.

Hey Nephilim50, welcome to CrowdSupport.

 

Any change since you posted this?

 

Unfortunately Telstra/Foxtel are not responsible for the Free To Air channels' availability through the Foxtel Set Top box, the signal comes off the antenna, through the box and to the TV, the same as if the Antenna were plugged directly into the TV.

 

Speaking of, do you still have a FTA signal if you plug the TV into the antenna directly? If not, it sounds like a problem with the antenna or the signal being received.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Find out more about the Telstra 24x7 App and direct debit ×

Avoid queueing up and never worry about late fees againSet up direct debit
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now