Divepass
Level 1: Cadet

IQ2 HDMI Output not Working.

I have an IQ2 box. The HDMI output is no longer working. I have swapped the HDMI cable into a Blu Ray Player and it works fine proving the cable is not faulty. Component output is working but only outputs 576i not 1080i. Would prefer watching via HDMI as the picture is better.If the set top box proves to be faulty, could it be replaced with an IQ4 at no extra cost?

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3 REPLIES 3
Technical Support
Technical Support

Re: IQ2 HDMI Output not Working.

Hi Divepass

 

The Foxtel support team should be able to look into this issue on 131999

 

- AlistairQWA

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Level 21: Augmented

Re: IQ2 HDMI Output not Working.

I don't think you will get IQ4 for free... When my regional failed, I got another regional... Yes, that was ages ago and I wonder what would happen now when they do not offer regional anymore, but I would not hold my breath for that... I would not be surprised if they had a secret stash of old regional receivers...
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

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Level 25: The Singularity
Level 25: The Singularity

Re: IQ2 HDMI Output not Working.

When a unit fails, the replacement is usually the closest comparable model.
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