CrowdSupport®
Level 1: Cadet

Managing Foxtel Channels online

Hello CrowdSupport. I'm trying to manage my Foxtel via Telstra channels online. Everything about my account pages suggests this is possible. I want to delete and swap/ add. However the Manage Foxtel page keeps dropping out online and reverting to Telstra Home Page. Further, on the phone app my channel packages are not right. This might explain a few gaps in my News Channels. I can see from a 2016 thread that people then were screaming frustrations trying to manage online. I seriously can't be bothered with virtual help if online managing is still a fantasy.  Do I talk with Foxtel direct? I'm out of contract on the Foxtel, via Telstra so do I just abandon the the lot and go iiNet streaming? Fwiw the NBN is in area but not yet connected. Your advice appreciated. 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Highlighted
Level 11: Detective
Level 11: Detective

Re: Managing Foxtel Channels online

You could always just call 132200 ask to be put through to the Foxtel team. Shouldnt take more than 5 minutes once you reach someone

Highlighted
Support Team
Support Team

Re: Managing Foxtel Channels online

Hey @Junes, thanks for reaching out. You can check out steps on how to manage your Foxtel packages here: https://tel.st/yvknz. Let me know if you need any further assistance. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit