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chareimos
Level 1: Cadet

What the easiest way to get a replacement Foxtel remote?

Answered

Can I apply for a replacement Foxtel remote online or do I have to wait at least 20minutes like they have mentioned on the recording to request one? Cheers

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: What the easiest way to get a replacement Foxtel remote?

4 year old, well they won't replace it as such, you'll be up to pay for a new one.

 

Is it the Tbox Foxtel remote, it it is there's an app available on the Google Play store and Apple itunes site which makes a great replacement remote out of your mobile phone or tablet.

 

If it's the straight Foxtel unit take a look at the following link, it might help you...

 

http://crowdsupport.telstra.com.au/t5/Foxtel/Troubleshooting-Replacing-your-Foxtel-Remote/m-p/427601...

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4 REPLIES 4
Level 23: Superhero

Re: What the easiest way to get a replacement Foxtel remote?

What is the problem with your current remote.

 

If you make contact, which you need to via phone, they will firstly arrange with you to send a post pack to have your remote returned to be evaluated or the fastest way if to take it into your nearest telstra shop and they will send it straight off to the national repair centre for evaluation. Thats the fastest way.

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.
chareimos
Level 1: Cadet

Re: What the easiest way to get a replacement Foxtel remote?

The buttons on the remote are worn and we struggle to change channels, pause, play etc - if we send it in for servicing how will we be able to use Foxtel - our remote is at least 4 years old

Level 23: Superhero
Accepted Solution

Re: What the easiest way to get a replacement Foxtel remote?

4 year old, well they won't replace it as such, you'll be up to pay for a new one.

 

Is it the Tbox Foxtel remote, it it is there's an app available on the Google Play store and Apple itunes site which makes a great replacement remote out of your mobile phone or tablet.

 

If it's the straight Foxtel unit take a look at the following link, it might help you...

 

http://crowdsupport.telstra.com.au/t5/Foxtel/Troubleshooting-Replacing-your-Foxtel-Remote/m-p/427601...

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.
chareimos
Level 1: Cadet

Re: What the easiest way to get a replacement Foxtel remote?

Thanks Jeff - very helpful - its just this webpage that its difficult to find what you are looking for cheers Pete

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