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Level 1: Cadet

Hello,  The Telstra Entertainer Supreme Bundle - M (NBN) includes Foxtel. There is no information on what channels come with this foxtel service. I woulda ssume it would only offer the basic package and additional packages would come at an extra cost ...

Level 3: Gumshoe

When will Foxtel release IQ3 and will it be available through Telstra?

Level 2: Rookie

Can I get mobile Foxtel on my Samsung convertible notebook/tablet which has Windows 8.1?

Level 1: Cadet

We upgraded to iQ3 from our old Austar boxes last week, and one of the new boxes keeps resetting itself. Any help available?

Level 7: Deputy Inspector

hi people , is there an inexpensive way to get foxtel to my my 2nd HD tv in my bedroom..i already have the tv hooked up on the wall in this bedroom and its a studio apartment and not far from my  main telstra  internet  & cable foxtel box ..i dont wa ...

Level 1: Cadet

How / where can I purchase a powerline adapter? Fox / Telstra don't have them on their websites. Can't see them in Harvey's, Bing Lee, **bleep** Smith

Level 1: Cadet

Hi there I understand that currently there is an offer to Telstra post-paid mobile user to get Foxtel 3/12 months free package. I had a look yesterday and it was available under My Offers. However, this has disappeared since last night when i was abo ...

Level 2: Rookie

Has anyone had difficulty trying to arrange to get foxtel by telstra connected to a new build. The moving house team have been assisting me but I have run into a stumbling block with the Foxtel side of things. As it is a new build the Foxtel Strata t ...

Level 1: Cadet

Watching channel 7 through Foxtel. Over the last few months while watch 7 I find after a while the signal is lost for few seconds than comes on goes ok than will do it again & so forth. This only happens on channel 7 through foxtel and it doesnt happ ...

Level 16: Secret Agent

I currently have three offers available when I log into mybigpond "My Offers" tab.  How can I redeem one of them as when I log into Foxtel Now and choose the 3 starter packs (Value $480) it wants to charge me monthly for it?

Level 1: Cadet

Hi I have been back and forth with Telstra and Foxtel trying to redeem the Foxtel subscription i was offered with my new plan. It is not showing in my offers. No one has been able to help or direct me in towards the right area to get resolved. I have ...

Level 1: Cadet

Why can I log onto my Telstra account and add a Foxtel Channel, but I have to phone (gave up the first time ) took 20 minutes the 2nd time  to remove a channel.

Level 1: Cadet

 Was on foxtel platinum for almost 20 years...originally next to no ads, but now it’s a disgrace, might as well watch free to air. Have recently cut fox back to sport and entertainment only, instead of paying total of $209 (fox and internet etc) have ...

Level 1: Cadet

How do I access Bonus films on Foxtel Go? Checked with CS. Very poor answer Mr Penn and still none the wiser.

Level 1: Cadet

I only get one episode a week. If I connect to the internet (I thought it already was) will it cost me more?

Level 2: Rookie

Yesterday I signed up for the $149/mth phone plan, which included a 12 month free subscription to 3 foxtel now starter packs. The man in the Telstra shop said that all I needed to do was follow the instructions on the flier provided to me at the shop ...

Level 1: Cadet

Hi, This is really frustrating. Whenever I try to redeem Foxtel now subscription from my Offers. I get a blank screen. https://hub.telstra.com.au/foxtelnow/cd8c4e59-758a-4efd-a7bb-1201bf8c0606.html?device=desktop&browser=external#/ I tried with all b ...

Level 2: Rookie

How do I go about changing my foxtel iq3 box to iq2 box?

Level 1: Cadet

I’m trying to activate my Offer FOXTEL Now 12 months free. I’m already a foxtel customer. I’ve followed the instructions and I get right to the end and it says hmmm we have had a problem updating your package please try again later. So I did multiple ...

Level 1: Cadet

I have just read that foxtel have removed world movies channel & replaced it with on demand.  I don't know how to access "on demand" movies. Also our foxtel subscription is via Telstra.  We had no notification that world movies was being removed. Why ...

Level 2: Rookie

My movies on demand has not worked in a while. I get the insufficient credit come up on the screen. I have searched the net for a fix and did all the things suggested by other customers with the same issues. Nothing has worked so I rang Foxtel. The g ...

Level 1: Cadet

How about you answer the phone number that you put up as a contact for sorting out how to replace your T-Box. When I ring 1800 290 993. it says the number is not connected!!! My question is can I get Foxtel From Telstra with IQ3 by using my braodband ...

Level 2: Rookie

I am just cutting & pasting the same message sent earlier today, forgive my frustration. The IQ3 is the biggest lemon/piece of crap I have ever had the misfortune to purchase. I have gone through 2 boxes in the last month and still no resolution of t ...

Level 1: Cadet

I have registered for an account for my free subscription but I can’t log in, it says the email address is not recognised. I didn’t get a confirmation email when I signed up either. Does anyone know if it takes a while to register or who I can contac ...

Level 1: Cadet

I am a customer with BigPond and have a full platinum HD package. In two rooms in fact.
I’m really not sure why I pay for this because anything you download off of “catch up” is in low definition even though it has been presented to us on high definit ...

Level 1: Cadet

Was about to flick the whole Foxtel by Telstra deal last weekend and got talked in to reducing my subscription from Platinum HD back to entertainment + sport package. I agreed to do so at the new subscriber amount for 12 months. As a part of that ent ...

Level 1: Cadet

Fixed, apologies

Level 1: Cadet

For over 2 months now i have been experiencing random channel pixelation, both HD Foxtel channels and FTA via Foxtel channels, normally at peak hours in the day. A Telstra/Foxtel technician visit has verified that it is lack of cable network capacity ...

Level 1: Cadet

On IQ3 can I make List view  in RECORDED as a default setting

Level 1: Cadet

Hi, we received a new IQ3 this week. Have set up and followed all the instructions. With the device itself, we are already having problems the recordings. The error codes is F0025 and states we've lost entitlement yet have subscribed to the channels ...

Level 1: Cadet

Disgusting 1 1/2 days notice about changes.more money less channels
If you put a frog in cold pan of water and turn up the heat it will boil to death.
If you try and put it in a hot pan it willjump strait out.
We all are being boiled for more money from ...

Level 1: Cadet

Considering dropping Foxtel for us now Netflix offers better value. My only interest in Foxtel now is sport HD and nes channels eg sky 

Level 1: Cadet

Less channels and more commercials is a remedy for subscription loss. Keep up the good work

Level 1: Cadet

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