CrowdSupport®
Entertainment

Foxtel

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
luko1
Level 6: Bloodhound

Foxtel you have to be kidding , no sport and Telstra I cant delete packages on line (you can only add of course to make more money), I cant get through on line. I think not paying next Bill may be the only way I get a call from you, disgraceful servi ...

tmodel
Level 3: Gumshoe

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

luckyphilip
Level 3: Gumshoe

Covid-19 has caused cancellations of all major sports... how long does foxtel continue to charge for a service it does not supply?

tallyal
Level 1: Cadet

We want to change the Foxtel Sports package to the Movie package. There is no option online or on the Telstra app.We called Telstra and waited 1hr 20mins for call to be answered. They couldn’t change package because they have no contact with Foxtel b ...

No1_Customer
Level 2: Rookie

I got my monthly bill and noticed Foxtel 'Entertainment Package' was added. I regularly log in to my telstra account for various reasons but do not recall adding this, actually I've not changed Foxtel packages since pretty much forever. I don't want ...

Ruby0009
Level 1: Cadet

Need to reset my foxtel plan for 12months

Nathan2229
Level 1: Cadet
Nettiepie
Level 1: Cadet

I received an email from Telstra saying I will have access to all channels until 31st May due to Covid-19 but I can’t access any additional channels not currently on my plan I am still holding for someone at Telstra my Foxtel is a bundle on my home p ...

Slithis68
Level 1: Cadet

As per email received

NMurph
Level 1: Cadet

I have been without Foxtel (via Telstra) since last Tuesday at Lunch (a small window of service opened on Thursday evening). It is now Saturday Lunchtime. When can I expect to get the service back? What credit/compensation can I expect to receive? Th ...

luko1
Level 6: Bloodhound

Foxtel you have to be kidding , no sport and Telstra I cant delete packages on line (you can only add of course to make more money), I cant get through on line. I think not paying next Bill may be the only way I get a call from you, disgraceful servi ...

tmodel
Level 3: Gumshoe

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

luckyphilip
Level 3: Gumshoe

Covid-19 has caused cancellations of all major sports... how long does foxtel continue to charge for a service it does not supply?

No1_Customer
Level 2: Rookie

I got my monthly bill and noticed Foxtel 'Entertainment Package' was added. I regularly log in to my telstra account for various reasons but do not recall adding this, actually I've not changed Foxtel packages since pretty much forever. I don't want ...

Cabbs05
Level 2: Rookie

Does this mean we can cancel all packages and just have basic foxtel and get all packages free until end of may?

IneptButSmiling
Level 1: Cadet

My elderly parents are in isolation for the long haul. They have an early model Foxtel set top box through Telstra (circa 2000 Olympics). Not only is the operating system very dated they wanted to add on streaming services namely Netflix. The LG TV i ...

MH24
Level 2: Rookie

HiThere was a Telstra Tech in the pit outside my building yesterday and he appears to have disconnected my fixed phone line by accident. While he was working in the pit in the morning I had a few brief dropouts but as he departed I lost dialtone enti ...

Rog23
Level 1: Cadet

Hi, I have a new email address with 3 months free foxtel now but my Telstra TV and PS4 shows this AS4043 error. I can log on through my Surface pro into this account and view the Foxtel Now content. How can I get the PS4 and Telstra TV to work with t ...

Ngatikhan
Level 1: Cadet

What do I exactly get with Foxtel Now Essentials Pack

Nudge36
Level 1: Cadet

Hi, I have a question? 
we have a Telstra 4Gx mobile wifi Dongle and I connected to our Foxtel (no through Telstra) will the data be unmetered still ? Or do we need to switch over to Telstra Foxtel? 

Ruby0009
Level 1: Cadet

Need to reset my foxtel plan for 12months

Nathan2229
Level 1: Cadet
Snoopz
Level 1: Cadet

Have IQ & IQ2 boxes both for at least 10 years and both have this problem which is now getting worse. The only way to get the box going again is to unplug then plug back in. The recording then resets back to the beginning no matter where you were up ...

MobileFail
Level 2: Rookie

Hi all,I've read through a number of posts submitted earlier regarding the same issue. All said that the only way to remove packages is to call 13 22 00 - there is no way you can do this online.The problem is that no one is able to get through 13 22 ...

G-ferrie
Level 1: Cadet

Has anyone managed to cancel Foxtel from Telstra recently ie last few days, if so what’s your secret that you can share?

CDC1
Level 2: Rookie

My latest bill shows that I have been charged extra for an "Entertainment: channel that previously seemed to be the basic package and included in my original subscription. I have tried to contact Telstra online - hopeless - as it's just a 'bot' that ...

W37
Level 1: Cadet

Some channels with my subscription packs are not working: For example I have "Doco & Adventure" pack and "Crime + Investigation" is not working with a F0106 error but "BBC Earth" is. So why are some channels working and some not, in my paid subscript ...

Mv8
Level 1: Cadet
LauraD1
Level 1: Cadet

Haven't had foxtel or cable since 9am Friday..2 days

Our community experts

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit