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tr308
Level 1: Cadet

Just heard subscribers are getting extra content free during coronavirus - some articles say you get the full package. Thats great except it does nothing for platinum HD users who have to pay for the full package. Once again all the deals and special ...

dave_kirby71
Level 1: Cadet

It's asking me to upgrade, I am paying for movies and drama please Fix

Karen007
Level 1: Cadet

I would like to cancel our sport

luckyphilip
Level 4: Private Eye

Covid-19 has caused cancellations of all major sports... how long does foxtel continue to charge for a service it does not supply?

Ross04
Level 1: Cadet

I am getting significant pixelation on many Foxtel channels on my cable service.  I have rung Telstra - no help.  I have rung Foxtel - no help.  I have tried using the Foxtel technical help online support.  Got all the way through to booking a servic ...

Karen1912
Level 1: Cadet

Have Foxtel with Telstra wanted to put on another tv different room, told to get Telstra TV...can’t get Foxtel unless sign up for 3 months free but then will start paying WTF that’s why I got the Telstra TV ( I think)

Rachelina
Level 1: Cadet

can I return it for the old system, I had before this iq4

Hailey3
Level 1: Cadet

Hi,We've just upgraded from a standard set top box to the IQ3, but the connection from the NBN gateway to Foxtel isn't working. The IQ3 has been activated, what else can I do to get it working?

MobileFail
Level 4: Private Eye

Hi all,I've read through a number of posts submitted earlier regarding the same issue. All said that the only way to remove packages is to call 13 22 00 - there is no way you can do this online.The problem is that no one is able to get through 13 22 ...

Paulb16
Level 1: Cadet

I received  an email indicating that we would get free movies until end of June. Our movie channels are still deactivated. Did anyone else get this email or is it a scam?

luckyphilip
Level 4: Private Eye

Covid-19 has caused cancellations of all major sports... how long does foxtel continue to charge for a service it does not supply?

luko1
Level 7: Deputy Inspector

Foxtel you have to be kidding , no sport and Telstra I cant delete packages on line (you can only add of course to make more money), I cant get through on line. I think not paying next Bill may be the only way I get a call from you, disgraceful servi ...

Ngatikhan
Level 1: Cadet

What do I exactly get with Foxtel Now Essentials Pack

Cabbs05
Level 2: Rookie

Does this mean we can cancel all packages and just have basic foxtel and get all packages free until end of may?

No1_Customer
Level 4: Private Eye

I got my monthly bill and noticed Foxtel 'Entertainment Package' was added. I regularly log in to my telstra account for various reasons but do not recall adding this, actually I've not changed Foxtel packages since pretty much forever. I don't want ...

tmodel
Level 4: Private Eye

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

IneptButSmiling
Level 1: Cadet

My elderly parents are in isolation for the long haul. They have an early model Foxtel set top box through Telstra (circa 2000 Olympics). Not only is the operating system very dated they wanted to add on streaming services namely Netflix. The LG TV i ...

MH24
Level 2: Rookie

HiThere was a Telstra Tech in the pit outside my building yesterday and he appears to have disconnected my fixed phone line by accident. While he was working in the pit in the morning I had a few brief dropouts but as he departed I lost dialtone enti ...

Rog23
Level 1: Cadet

Hi, I have a new email address with 3 months free foxtel now but my Telstra TV and PS4 shows this AS4043 error. I can log on through my Surface pro into this account and view the Foxtel Now content. How can I get the PS4 and Telstra TV to work with t ...

Nudge36
Level 1: Cadet

Hi, I have a question? 
we have a Telstra 4Gx mobile wifi Dongle and I connected to our Foxtel (no through Telstra) will the data be unmetered still ? Or do we need to switch over to Telstra Foxtel? 

tr308
Level 1: Cadet

Just heard subscribers are getting extra content free during coronavirus - some articles say you get the full package. Thats great except it does nothing for platinum HD users who have to pay for the full package. Once again all the deals and special ...

Karen007
Level 1: Cadet

I would like to cancel our sport

Ross04
Level 1: Cadet

I am getting significant pixelation on many Foxtel channels on my cable service.  I have rung Telstra - no help.  I have rung Foxtel - no help.  I have tried using the Foxtel technical help online support.  Got all the way through to booking a servic ...

Karen1912
Level 1: Cadet

Have Foxtel with Telstra wanted to put on another tv different room, told to get Telstra TV...can’t get Foxtel unless sign up for 3 months free but then will start paying WTF that’s why I got the Telstra TV ( I think)

Rachelina
Level 1: Cadet

can I return it for the old system, I had before this iq4

Hailey3
Level 1: Cadet

Hi,We've just upgraded from a standard set top box to the IQ3, but the connection from the NBN gateway to Foxtel isn't working. The IQ3 has been activated, what else can I do to get it working?

DM65
Level 1: Cadet

Hello, I have a Foxtel IQ box and a standard box in another room. I want to return the standard box and change my current package to Foxtel Movies + Foxtel Plus. Can anyone else advise how I can do that? I currently have Foxtel by Telstra.

Marg09
Level 1: Cadet

I have a Telstra bundle with Foxtel. 
I am trying to log in to Foxtel go app with no success. Should it be the same log in as my Telstra app log in?i have tried to reset password on Foxtel go app with the email address that I receive correspondence fr ...

DavB
Level 1: Cadet

I have just upgraded to IQ4 and set up the machine. I did a search for the free to air TV channels and I came up with 25. When selecting any of 7, 9 or 10 I get a (F0704) [0160-0] error saying to check my subscription. I have a platinum package and c ...

nh2407
Level 1: Cadet

Current month bill has additional charge - usually we have Sport $29. This month we have Sport & Entertainment - both $29. We didn't request/change to Entertainment 

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