We have had our iq2 boxes upgraded to the iq4s. The one in the rumpes room works fine it does not record. The one in the lounge room however does not turn on from stand by you either have to reboot it ie: hold the stanby button down for 10 secs on the box. This one does have the record function active. This box has been changed twice and is still not turning on from stanby like the other one does. Is the iq4 a big piece of sh!@# or what? We will want a refund from Telstra for this and another iq4 box changed over. I have gone over the setting with the techncion on the phone and he said there is no reason for it not to turn on from the stanby button on the box or the remote. I want answers please.