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anneabell
Level 2: Rookie

my anytime catchup on Foxtel IQ2 is not working

Answered

hen selected it displays seahrcing for listings but nothing is displayed.i have powered of the IQ2 box and reset but same issue any suggestions please it was working yesterday

1 ACCEPTED SOLUTION

Accepted Solutions
anneabell
Level 2: Rookie
Accepted Solution

Re: my anytime catchup on Foxtel IQ2 is not working

Hello I telephoned foxtel so you are aware this is a known issue and to fix it contact foxtel telstra so they can reset you iq2 box

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3 REPLIES 3
Support Team
Support Team

Re: my anytime catchup on Foxtel IQ2 is not working

Hi @anneabell,

 

Thanks for reaching out. Sorry to hear about these issues with your IQ2, I can understand your frustration.

 

Can I please confirm if your IQ2 box is connecting to the internet correctly? If it isn't, this may be the cause of the issue.

 

Please let me know.

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anneabell
Level 2: Rookie

Re: my anytime catchup on Foxtel IQ2 is not working

Hello when I check network details in network settings it indicates it is connected.
anneabell
Level 2: Rookie
Accepted Solution

Re: my anytime catchup on Foxtel IQ2 is not working

Hello I telephoned foxtel so you are aware this is a known issue and to fix it contact foxtel telstra so they can reset you iq2 box

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