Where customers answer questions and share ideas about our products and services

Reply
Visitor
Posts: 2
Registered: ‎04-12-2013
0 Kudos

Transfering mobile phone number to another mobile

Hi - I am handing my work phone back in the coming weeks. If one desires, my work is happy for the employee to retain their phone number. Thus my question is - if I keep the old number, can I transfer this number which was associated with an iphone 3 to either a prepaid mobile or a non iphone mobile on a plan?

Crowd Leader
Posts: 3,628
Registered: ‎02-12-2012
0 Kudos

Re: Transfering mobile phone number to another mobile

The non contracted account can have a transfer of ownership.

http://www.telstra.com.au/help/download/document/change-of-ownership-b2c.pdf

Cheers,
Dave

Note. Although it appears, this is not a main stream support forum (Althought it's made out to be)!! It's a conglomerate of both fellow consumers/customers and Telstra employees helping you out (for free)!
New Member
Posts: 1
Registered: ‎16-06-2014
0 Kudos

Re: Transfering mobile phone number to another mobile

What Procedure Do have to do to transfer mobile no to a new phone

Support Team
Posts: 1,522
Registered: ‎22-10-2013
0 Kudos

Re: Transfering mobile phone number to another mobile

Hi halley

Do you mean just to get a new handset for your existing number? If the existing sim card doesn't fit the new phone pop in store and we'll provide a replacement sim to fit Smiley Happy

____________________

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines