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Jen07
Level 1: Cadet

Hi,I have a bad credit report for $ 0.00.I never had a Telsta account. I only have a prepaid phone.2 years ago I went to a Telstra shop to ask if I was able to have a wifi. They said no, because I had a different visa. So I never had an account with ...

Toom12
Level 1: Cadet

Not sure if this is in the right place to post this but I upgraded my phone with Telstra new phone feeling on the 20/01/20 and now 8 days later I have not received any tracking information. I have received the order confirmation and the new plan info ...

Droch
Level 1: Cadet

I have a lot of numbers in my Google Contact list that begin 612, these numbers used to work with no problems since changing to Telstra I have noticed these numbers no longer work. Any clues?

Axillum
Level 1: Cadet

Hi All, So I've had a but of a run around trying to claim my nexus hub through google. What happened was that i entered the promo code for the nexus hub to ship it and it required my phone number which I had to close the app to find. Once I tried to ...

skippy13311
Level 2: Rookie

Hello, this issue has been isolated to the pixel 4 and it's settings of which Telstra control. The photos were coming through blurry like really blurry. I know they get compressed but on my partner's pixel 3 and my old pixel OG I never had this issue ...

Coco12
Level 1: Cadet
Bronson_black
Level 1: Cadet

Any ideas how long back ordered pixels take?

John_Golt
Level 1: Cadet

Hello, Upgraded my mobile plan and phone online Jan 1 2020.  The assistant notified me that the phone (Google Pixel 4 128GB clearly white) was out of stock and there would be a 2-3 week wait.  I am unsure if I now meet the requirements to claim my fr ...

Bronson_black
Level 1: Cadet

Hi I have order a google pixel 4xl 128gb since the 31st of December and previously the Telstra store had one ordered since the start of December and its been on back order since. Was just wondering wether there was any eta on when I will receive this ...

Nosh
Level 1: Cadet

Bought the pixel 4xl and meant to receive Google nest mini with it but still have not received it

Miller10
Level 1: Cadet

Anyone know the pricing cycle of phones and when their price drops? I'm looking to get a pix 4.

RodneyAlan
Level 2: Rookie

Hii purchased a pixel4xl from jb hifi but they didn’t have it in stock so it was posted to me by Telstra minus the Google nest offer how do I redeem this offerthanks

sam982
Level 1: Cadet

hi, I was wondering how much it would cost me to pay off my phone and cancel the current plan? Thanks

ShaddySa
Level 2: Rookie

I've had the Pixel 3 from Telstra since November now and everyone I speak to on a phone call, regardless of where I am, complains that I'm breaking up and that they cannot understand what I'm saying. It is the same problem when I use the USB C headph ...

mac_bridie
Level 2: Rookie

Is anyone else having a their battery drain really quickly after doing the Android 9 update ? I don't have any new apps or anything new about my phone but the battery is only lasting 3/4 of the day since the update. Any ideas ?

cvex
Level 3: Gumshoe

Having an issue with a Google Pixel XL running Android Pie and a Telstra Pre-Paid SIM (with a ported number, if it makes any difference) - I have the option in Android Messages to use Chat Features (RCS), but when I go to enable it, it takes me to th ...

JB951
Level 1: Cadet

Hi, when I use my Google Pixel 1 as a hotspot for my laptop, I'm unable to connect to my work's VPN. However, I can connect to the web etc. It's definitely a problem with the VPN settings on the phone using the Telstra network as any other Wi-fi netw ...

dmusp1
Level 1: Cadet

My Pixel 2 XL has a cracked screen. I know I can take it to independent repair shops but I'd like to know the process of repairing it through Google via Telstra.

realgrid
Level 2: Rookie

No matter what I try I find that my new Pixel 2 XL will not pair and connect with my standard issue radio in my 2015 Toyota Corolla. My old Microsoft Windowsphone  had no problem, and when I recently tried my sons iPhone 7 I connected it in less than ...

Hadouken
Level 2: Rookie

Hi,

I have contacted Telstra technical services regarding this issue. The resolution was to return the phone for a new one. However I am not entirely sure if this will fix the issue.

The issue I am experiencing is, while I am connected to WiFi, my phon ...

Axillum
Level 1: Cadet

Hi All, So I've had a but of a run around trying to claim my nexus hub through google. What happened was that i entered the promo code for the nexus hub to ship it and it required my phone number which I had to close the app to find. Once I tried to ...

Sam_S_
Level 1: Cadet

Hi,This seems like a very popular phone in JBHIFI and Telstra SIM combo. I recently upgraded from my Pixel 2XL to this . However, lack of RCS and all incoming pictures coming compressed is dissapointing.

Nikki761
Level 1: Cadet

Does Telstra not look after loyal customers anymore???.. I have been a long-standing customer with Telstra and normally have a very good experience with them. I have 7 services with Telstra. This week I wanted to port a number and add a new mobile an ...

Dan497
Level 1: Cadet

Having an issue where the quick charge function doesn't work. The original power brick and cable doesn't charge the phone, and have to use a normal USB to USB C charger which take's forever to charge and shuts the phone off occasionally.

Mick7500
Level 1: Cadet

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rockstarxp
Level 1: Cadet

I have yet to receive the 8.1 update for my Pixel 2 XL however my girlfriend received it early December. Google haven't been getting back to me so I went to the Telstra shop on George street Sydney I was advised they cant help unless its been 2 month ...

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