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TRACTION
Level 1: Cadet

I am trying to connect my Google Pixel 2 to my Huawei Smartwatch 2 which only uses eSim.Using the instructions on your One Number page it has taken me to the WearOS eSim Service on my phone and when I press 'Set up now' it takes me to a Scan QR code ...

Hubs_Beats
Level 1: Cadet

Had my pixel 3 since November and first bill was fine ($90). Second and third bill however were $350 ea, so I paid them. Then I got thinking about the flood of messages I had about the 1GB block of data for $10 that was automatically added to my acco ...

Nikki761
Level 1: Cadet

Does Telstra not look after loyal customers anymore???.. I have been a long-standing customer with Telstra and normally have a very good experience with them. I have 7 services with Telstra. This week I wanted to port a number and add a new mobile an ...

lee49
Level 1: Cadet

Hi All, Changed from a Pixel 2 XL to a Pixel 3 XL on Friday and have had significant problems since, Telstra are at a loss and i'm ready to go to Optus as i have no choice. Specifically, 1. Most of the time when people ring me the call disconnects st ...

SamW1
Level 1: Cadet

So I have a pixel 2 with about 400 dollars left to pay off. I was thinking of upgrading. Does the money that I've payed off my pixel 2 with transfer to a new phone when I upgrade on the new phone and tablet feeling and if I buy out my phone now can I ...

ShaddySa
Level 2: Rookie

I've had the Pixel 3 from Telstra since November now and everyone I speak to on a phone call, regardless of where I am, complains that I'm breaking up and that they cannot understand what I'm saying. It is the same problem when I use the USB C headph ...

Goosebum
Level 1: Cadet

I bought a pixel 3 from Telstra shop today but I can not complete set up as it is not recognising there is sim card

SilasMacca
Level 2: Rookie

I pre ordered the Google Pixel 3XL on the 31st of October and have still yet to receive any information about when it's meant to be coming into the store. I was just curious to find out how to find information about when Google sends out back orders ...

walkerjc
Level 1: Cadet

I have received my new Pixel 3 on and am required to return my old phone to Telstra. I have followed the steps within the 'Device Lease Contract Return Guide' and upon visiting the ParcelPoint site to arrange return I discovered there are no agents w ...

sav695
Level 1: Cadet

Hello,  I was advised on the phone when I placed my order that the stock is full and ready to be shipped. Now when i check my order, the status has been changed to "delayed".Could I please know why the order has been delayed and when is the stock goi ...

ShaddySa
Level 2: Rookie

I've had the Pixel 3 from Telstra since November now and everyone I speak to on a phone call, regardless of where I am, complains that I'm breaking up and that they cannot understand what I'm saying. It is the same problem when I use the USB C headph ...

mac_bridie
Level 2: Rookie

Is anyone else having a their battery drain really quickly after doing the Android 9 update ? I don't have any new apps or anything new about my phone but the battery is only lasting 3/4 of the day since the update. Any ideas ?

cvex
Level 3: Gumshoe

Having an issue with a Google Pixel XL running Android Pie and a Telstra Pre-Paid SIM (with a ported number, if it makes any difference) - I have the option in Android Messages to use Chat Features (RCS), but when I go to enable it, it takes me to th ...

JB951
Level 1: Cadet

Hi, when I use my Google Pixel 1 as a hotspot for my laptop, I'm unable to connect to my work's VPN. However, I can connect to the web etc. It's definitely a problem with the VPN settings on the phone using the Telstra network as any other Wi-fi netw ...

dmusp1
Level 1: Cadet

My Pixel 2 XL has a cracked screen. I know I can take it to independent repair shops but I'd like to know the process of repairing it through Google via Telstra.

realgrid
Level 2: Rookie

No matter what I try I find that my new Pixel 2 XL will not pair and connect with my standard issue radio in my 2015 Toyota Corolla. My old Microsoft Windowsphone  had no problem, and when I recently tried my sons iPhone 7 I connected it in less than ...

Hadouken
Level 2: Rookie

Hi,

I have contacted Telstra technical services regarding this issue. The resolution was to return the phone for a new one. However I am not entirely sure if this will fix the issue.

The issue I am experiencing is, while I am connected to WiFi, my phon ...

PixelPaul
Level 1: Cadet

Does anyone know if wifi calling works on the Pixel?
Running 8.0.0. I've checked Google and it seems the Telstra Pixel is missing the option?

Annoynomous
Level 1: Cadet

Hi all, I was just wondering if the Google Pixel 2 will come with eSIM or not? And whether Telstra One Number will support it or not ? Like the Apple Watch Series 3. Thanks in advance

Xavierclayton
Level 1: Cadet

Hi, ive lost my phone overseas and want to csuspend any use of my phone until I either find it or cancel the plan all together. please help me do this so I don’t incur huge international fees. thank you

Nikki761
Level 1: Cadet

Does Telstra not look after loyal customers anymore???.. I have been a long-standing customer with Telstra and normally have a very good experience with them. I have 7 services with Telstra. This week I wanted to port a number and add a new mobile an ...

Dan497
Level 1: Cadet

Having an issue where the quick charge function doesn't work. The original power brick and cable doesn't charge the phone, and have to use a normal USB to USB C charger which take's forever to charge and shuts the phone off occasionally.

Mick7500
Level 1: Cadet

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rockstarxp
Level 1: Cadet

I have yet to receive the 8.1 update for my Pixel 2 XL however my girlfriend received it early December. Google haven't been getting back to me so I went to the Telstra shop on George street Sydney I was advised they cant help unless its been 2 month ...

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