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Cleopatra1
Level 1: Cadet

SMS service number

Perkyballs
Level 1: Cadet

Subject says it all. Optus beating Telstra to Android updates as usual. I remember the absolutely horrendous update cycle Telstra put us through last year with the M9 getting the update before the 10. The U11 is still nowhere to be seen on the device ...

Gkilleen
Level 1: Cadet

I'm wondering if I can get my HTC desire 628 unlocked. I am currently under contract but I'm abroad at the moment and wanted to use my phone with a local sim card??

Kazella
Level 1: Cadet

I have put in a new sim into my HTC phone and it comes up with SIM network subset unlock PIN how can I get the 8 digit pin

Tobybuns
Level 2: Rookie

I hard rebooted my htc m8 and lost everything.  I need to set up my mobile internet  and bigpond mail please

Jarred87
Level 1: Cadet

Any word on when Oreo is coming out for the HTC u11?

dmed
Level 1: Cadet

Can anyone advise how I can change my phone settings to receive MMS messages?Currently I receive a message saying 'Message not downloaded - generic network failure' when people send me MMS messages.New problem encountered since moving to using a HTC ...

Aga713
Level 1: Cadet

Hi, the recent security update (2.48.841.31) pushed to my HTC 10 yesterday has removed the ability to use VOLTE and thus make video calls...please help

JD59
Level 1: Cadet

I installed Nougat update when released, all was fine until Friday last week. plugged the phone into car charger and when I unplugged I noticed the battery had not been charged (even though the charge light was on)since then the battery drains even w ...

GlennL
Level 21: Augmented

I have a HTC U11 for a week.   If anyone has questions ask away.

dmed
Level 1: Cadet

Can anyone advise how I can change my phone settings to receive MMS messages?Currently I receive a message saying 'Message not downloaded - generic network failure' when people send me MMS messages.New problem encountered since moving to using a HTC ...

AE009
Level 1: Cadet

I have just upgraded my phone from HTC M9 to HTC 10 only to find that that newer phone is still running on older version of software? My M9 had updated to Nougat version of Android via Telstra network, why hasn't my new phone? HTC 10 was purchased ou ...

SiameseTool
Level 1: Cadet

Hey guys, I've checked the Update Tool and there's currently no info regarding estimated release date of the Android Nougat update for HTC 10. Any idea when this will be rolling out?

jsedmak
Level 2: Rookie

G'day Telstra Support Team, I have an HTC One M9 phone I bought outright here in Oz which does not have the Telstra MMS settings pre-loaded on it... So my dilemma is: How can I set the APN such that MMS and mobile data work, AND AFL Live Pass video s ...

GregD
Level 3: Gumshoe

My wife's Telstra Signature Premium did the Nougat update a few days ago.  Now her Gmail and Google play have stopped working, when they are opened the scree just stays white and never loads.  Other apps working OK on both 4G and WiFi onlya appears t ...

ReubenF
Level 1: Cadet

I updated on my HTC M9 yesterday with the latest 7.0 Android update.Since then, the Gmail app and Google Play do not work.I have:Cleared cachesRemoved gmail account (now I cannot re-add it, either by trying to add a Google account or an Exchange/Othe ...

JanetteT
Level 5: Eagle Eye

Is there any information on what colours will be available for the HTC One M9? I don't particularly like the two-tone look of the silver/gold version and would much prefer the gunmetal grey version. I'm aware that Telstra only offered one colour of t ...

Superlanboy
Level 2: Rookie

I'm having issues making calls without first enterring the country code.  For example, if i try calling 0431 123 456 the phone call is simply not made.  However if I call +61 431 123 456, it works fine without any issues.  Any ideas what could be cau ...

susantb
Level 1: Cadet

hi.i dropped my phone and it appears to be not working,i cant get to the telstra store to organise a replacement as per my insurance,for a couple of weeks,if i buy a cheap pre paid phone i know i can connect my phone to it but how do i do this

diproctor
Level 1: Cadet

All my emails - old & new hae dissapeared

Bexley148
Level 1: Cadet

If I had read all of the previou comments, I would never have completed my update. Same problem!! Now have a brick as well!! However, my phone is out of warrenty as it is over 12 months old. Anybody found solutions yet?

needserioushelp
Level 1: Cadet

hi, so when telstra went down on thursday my phone obviously lost reception, i know everyone is all hapy and their phones are working again, but i still have not gotten any reception or anything and i need to know why this is happening. there is noth ...

Soroe93
Level 3: Gumshoe

I used to own a HTC Desire C and for notification sounds you set the default sounds for messages (texts) default ringtone and so on but I quickly found with the new Desire 300 that when I tried to change my notification sound it had ONE option only a ...

OzzyZR
Level 1: Cadet

Hi, I want to start a new business plan with Telstra and pre-order the HTC One in black, though the stock seems to have run out for that colour option.Is there no way to pre-order and simply wait for that colour to come back into stock before receivi ...