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brownietodd
Level 1: Cadet

Telstra TV foxplay

I have a second hand TV RUKO box would like to connect to my Foxtel play acc BUT it keeps telling me that there is an error AS4043. How do I sign into my account

 

 

 

Thanks   Sandra

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1 REPLY 1
Level 23: Superhero

Re: Telstra TV foxplay

Is your Foxtel play account currently in a free trial period?

Normally that error comes up if the account you're trying to log in with is in a trial period, and someone has previously used a trial on the TelstraTV.

Once your free trial has finished and you're a paying customer, it should login fine on the 2nd hand device.
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Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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