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Masum47
Level 1: Cadet

Has anyone else got delivered Google Home Hub when you have ordered Nest Hub with 43000 points?

Harvie1
Level 1: Cadet

since moving to the NBN in February our smart Home system has not worked Telstra Tech's were supposed to call out on 10 March and 17 March with appointments confirmed for both dates but no one turns up and nobody advises WHY not.our Ref TT-1 -2362581 ...

Screenname1231
Level 1: Cadet

I bought the pre paid $120 Data pack and I've still got until July till it finishes. I had 40gb the other day and now it all moved into the saved data and I dOn'T know if it can be moved back or if I can use the save data

Phillipross
Level 1: Cadet

Open

Disapointed123
Level 1: Cadet

I have had a Telstra Smart Home set-up now for almost six months. I must say that I am extremely disappointed with it. I have four cameras and three sensors. I have had nothing but trouble with it constantly. 9 out of 10 days there is something not w ...

TjayN
Level 2: Rookie

I purchased 2 Rinnai air conditioning units in April 2019, despite numerous attempts, contact with Rinnai, home visits on 3 occasions with a Rinnai expert, following every step and work around I can find, the devices will not connect to my home netwo ...

MathewH
Level 2: Rookie

We manage  fleet of Zigbee devices as part of an ogoing product under development. One of those devices is the Telstra Smart plug (https://www.telstra.com.au/smart-home/devices-old/smart-power-plug). We have noticed some bugs in the Smart plug behavi ...

NatNat16
Level 1: Cadet

How does one stop paying for the Smart Home Cloud & Service Plan?  I do not want it, never asked for it and want it gone.I do NOT want to pay for it, as I do not use it, nor want it. Please advise.NatNat16

dom1770
Level 1: Cadet

I'm an all  fan and I find it a tad annoying that Telstra hasn't approached Apple directly for integration! They have with Google & Amazon. Sure it's costly for Telstra to pay Apple for whatever legalities over integration partnerships, but why not ...

Lilispecial
Level 1: Cadet

I have a lady that needs to know what is the number to divert to you mobile IOS and to remove the diversion ? 

Sward6
Level 3: Gumshoe

I have just moved house and have received a Telstra Smart Modem Gen 2. I am trying to connect both a Ring Doorbell and a Google Home via Wi Fi but both devices can't connect. I have unticked 'Band Steering', turned Modem on / off but still unable to ...

Trigga
Level 2: Rookie

When moving house, do I just pick up my Telstra Smarthome equipment, and re-locate it to my new house, or do I have to do something else to ensure it works?

Trigga
Level 2: Rookie

How long does this service have to be unavailable before refunds/credits apply. It hasn't been working for more than a day, now, and can't get any help from Telstra tech support on the phone. They don't seem to know what it is. Telstra, please advise

Jakey028
Level 1: Cadet

Hello, Is anyone having trouble with logging into the Telstra smart home app, I haven't got any equipment but it just keeps saying login failed. Thanks

James135
Level 2: Rookie

HiI can only link 1 Telstra TV box to Google Home and I have 4 - has anyone been able to add more than 1 Thanks

TheOneRees
Level 1: Cadet

Hi,
I have a Telstra smart home kit and I’m wondering if it is possible to create a shortcut on my iPhone in order to activate/deactivate devices linked to my Telstra Hub. I use a HomePod for controlling every other smart devices but cannot use it to ...

Hanger
Level 1: Cadet

How do I change my status, i.e. Home or away?

Ldola
Level 1: Cadet

Hi all,

Recently installed the smart home in my house and have mounted the outdoor camera to the roof outside.

Is there a way to flip the camera in the software like other DVR/CCTV software?

TIA

StevieMG
Level 1: Cadet

Hi, i read on a previous thread that you can use the smart plug to turn kettle on in the morning.. what i dont know, is how? Help please!

Rocket9
Level 2: Rookie

Can't log into Telstra Smart Home on IPhone or Samsung tablet for past few days.  Have deleted app and reinstalled and turned phone on and off.  Any ideas?<removed for your privacy>  Roger

Masum47
Level 1: Cadet

Has anyone else got delivered Google Home Hub when you have ordered Nest Hub with 43000 points?

Screenname1231
Level 1: Cadet

I bought the pre paid $120 Data pack and I've still got until July till it finishes. I had 40gb the other day and now it all moved into the saved data and I dOn'T know if it can be moved back or if I can use the save data

Phillipross
Level 1: Cadet

Open

Disapointed123
Level 1: Cadet

I have had a Telstra Smart Home set-up now for almost six months. I must say that I am extremely disappointed with it. I have four cameras and three sensors. I have had nothing but trouble with it constantly. 9 out of 10 days there is something not w ...

MathewH
Level 2: Rookie

We manage  fleet of Zigbee devices as part of an ogoing product under development. One of those devices is the Telstra Smart plug (https://www.telstra.com.au/smart-home/devices-old/smart-power-plug). We have noticed some bugs in the Smart plug behavi ...

dom1770
Level 1: Cadet

I'm an all  fan and I find it a tad annoying that Telstra hasn't approached Apple directly for integration! They have with Google & Amazon. Sure it's costly for Telstra to pay Apple for whatever legalities over integration partnerships, but why not ...

Lilispecial
Level 1: Cadet

I have a lady that needs to know what is the number to divert to you mobile IOS and to remove the diversion ? 

Lilispecial
Level 1: Cadet

I have a lady that needs to know what is the number to divert to you mobile IOS and to remove the diversion ? 

mandyp68
Level 1: Cadet

I need to send back my Telstra Smart Modem Gen 2 LH100 but I've thrown away the box.  Does anyone in Melbourne Inner East have an empty box I can pick up please?

Johnno09
Level 1: Cadet

For the past three weeks my automations on teslstra smart home have not been operating with my Philips hue lights,  all other automations are working. It has been reported to smart home and I have spent hours talking to them about this issue but it i ...

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