Melanie35
Level 1: Cadet

8 day expected outage

I just found a notice to say my nbn internet will be restored on the 20th August, 8 days away. Is this for real?! Has anyone else received this message on nbn outages site? I have a new Smart modem that is meant to help but I have no telstra mobile strength. Hence I use optus for my mobile. 

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4 REPLIES 4
Level 25: The Singularity
Level 25: The Singularity

Re: 8 day expected outage

The restoration time depends on the repairs that NBN Co are undertaking. If they are waiting on materials, equipment or an available crew, then that could lead to extended restoration estimates. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
super11
Level 5: Eagle Eye

Re: 8 day expected outage

If you ever have an outage check this website https://outages.telstra.com 

Mmm...hot dounut and pineapple
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mr1711
Level 1: Cadet

Re: 8 day expected outage

Hi, yes I have just read the same message. Have turned off and turned modem back on as this has helped before but not today.

Support Team
Support Team

Re: 8 day expected outage

Is this ongoing? What does the outages page -  https://tel.st/upec9 - say about your address? - Matthew. 

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