So my previous post was about wanting my above ground cable being put underground. Now I have a different probably very related issue of having no dsl/Link.
It's been almost two weeks of being connected purely through the mobile backup.. today we find that BAM our speeds are so slow I cannot even get anything out of my telstra tv. Even opening up a webpage takes forever to load - if at all. Lo and behold - they've throttled our speeds for being on mobile backup too long. But we have NO CHOICE but to be on mobile as there is NO CONNECTION to the ADSL service we have paid for.
Not only that.. after getting off the phone with the support officer I'm told it's ok the speeds will be back up in no more than 4 hours... Ok.. But ALSO that I will be throttled again once we've used 10gb of data. So essentially I've signed up for unlimited ADSL but am receiving prepaid services. So when I hit 10gb il have to call them up and get them to "top up" our data. How is this even allowed? I'm not using the mobile network for fun. I'm not choosing to. Why can they not just take away limitation on my account until they have resolved my ADSL issue?
I will add pics of my lead in cable that is Sat above ground - could the quality of this cable be the reason I have no link?
Keep in mind prior to this I was still able to access the ADSL internet. And the cables - to the best of my knowledge - has not been damaged further than what they had been.
Was this helpful?
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved