Level 1: Cadet


This morning I rang up with an Activation query of ccp0004 and spoke to a girl about it she said she would activate my Account in about 20 minutes 4 hours later I am still waiting how long does this usually take as I am now in full stress mode before my Partner gets home and we have no Net Please Please let me know how I can get it reactivated ASAP please please Thank You

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Community Manager Community Manager
Community Manager

Re: Activation

Hi Cehart,


This kind of account specific enquiry is usually best served by being addressed by contacting us directly. The members on the forum are, for the most part, other customers and will be unable to assist.


If you are still having this issue can you please provide some additional detail around what kind of service you have and what has been tried already.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now