I was supposed to be transitioned to the NBN from my ADSL yesterday, however it has not worked, Telstra technical support have done their trouble shooting, and could not fix the problem, so they’re having it escalated to try and fix it
I have a new Telstra Smart Modem DJA0230 as part of the trouble shooting I have done a factory reset, and currently I’m just exploring mygateway to try and see if any settings there could be the problem, it has all my big pond log in details and correct passwords entered
Currently I am running on the back up mode through the 4G network and I am connected to the internet at an average of about 6/4 download upload, I have no land line though
The power light and the wi fi lights are both green, however they are there are only two lights showing on the top of the modem, the signal light is a yellow/orange colour indicating a weak mobile network signal, and the online light is that magenta colour that indicates that I am connected to the backup pathway, the link and phone lights are not operating at all
I have noticed that in my local network section in mygateway that my network mode is showing “Bridged Mode” this is showing and I am connected to the backup pathway and using the internet, does anyone have any ideas why my setup has defaulted to “Bridged Mode” and how does “Bridged Mode” affect the modems operation?
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